Product Owner - Retail Payments Hybrid

Kforce has a client that is seeking a Product Owner - Retail Payments (Hybrid) in Riverwoods, IL.

Duties:

• Lead full-cycle payment processor and payment gateway implementations from discovery and requirements through production go-live
• Own complex payment requirements, user stories, acceptance criteria, backlog prioritization, scope decisions, and product tradeoffs
• Define end-to-end payment flows across authorization, capture, settlement, reconciliation, refunds, chargebacks, tokenization, and digital wallets
• Partner with engineering teams on payment APIs, webhooks, processor integrations, POS, ecommerce, mobile payments, and omnichannel checkout
• Serve as the payments subject matter expert across business, engineering, operations, finance, compliance, and vendor teams
• Analyze authorization rates, declines, transaction failures, chargebacks, settlement issues, and reconciliation trends
• Drive improvements in payment reliability, approval rates, customer experience, processing costs, and operational efficiency