Agile Programming Methodologies, Backlog Prioritization, Business Analysis, Customer Relationship Management (CRM), Healthcare, IT Service Management (ITSM), Insurance, Product Backlog, Product Planning, Scrum Project Management and Software Development, ServiceNow, Team Lead/Manager, Technical Recruiting, User Documentation
Glint Tech Solutions is hiring a Product Owner (ServiceNow Implementation) for Reston, VA!
We are partnering with a leading Federal Healthcare Insurance organization to find a visionary Product Owner who can drive a high-impact ServiceNow implementation. This is not just an execution role — we need a roadmap builder and strategic thinker who can lead multiple scrum teams and deliver real business value!
KEY RESPONSIBILITIES
- Develop and align the Product Roadmap to strategic goals in collaboration with stakeholders
- Lead Product Backlog definition working with BAs, Architects, Technologists, and SMEs
- Build and prioritize Product Backlog with business owners and define acceptance criteria
- Write and guide effective user stories and break down MVPs with Business Analysts
- Drive ServiceNow implementation as the voice of the business to the scrum team
- Coach team members new to Scrum and Agile practices
- Support culture change to improve delivery agility across multiple scrum teams
MUST-HAVE SKILLS
- 8+ years total experience with 6+ years as a Product Owner
- Prior experience supporting a ServiceNow Implementation as a Product Owner
- ServiceNow CSM, ITSM, and/or CRM module experience required
- In-depth knowledge of Agile/Scrum process and principles
- Proven experience building roadmaps for digital product advancements
- Ability to manage multiple scrum teams simultaneously in a fast-paced environment
- Bachelor's degree or 4 additional years of relevant experience in lieu of degree
NICE TO HAVE
- Certifications in Product Owner, Scrum/Agile, or ServiceNow
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Glint Tech Solutions LLC