This position is incentive eligible. This is OUR story... and YOUR next chapterAt HCA Healthcare, our Digital Transformation and Innovation (DT&I) team is redefining whats possible inpatient care. By leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce manual workload, and expand the reach of our care teams. If you're passionate about using technology to improve human life, this is where your work truly mattersWhat you will accomplish in this roleThe Product Owner is the CEO of the use case, responsible for vision, prioritization, roadmap, OKRs, final requirements, and the feedback-to-decision system, ensuring outcomes are delivered with technical and operational feasibility. This role bridges stakeholders (users, internal leadership and executives) and the pod team, translating business requirements into detailed user stories and prioritizing the product backlog. The Product Owner is key in driving the development and delivery of products that meet market demands and drive organizational success.This role will lead the pod team and activities within HCA Healthcares Revenue Cycle Management domain that is focused on revenue cycle management product innovation and takes on use cases that involve reasoning against clinical information. It reports to the domain leader and Vice President of Revenue Cycle Transformation and will interact frequently with executive-level revenue cycle leadership, so having revenue cycle experience within a healthcare setting is going to be really important in order to successful in this role. This person will work closely with other product owners both in the revenue cycle domain and across domains to optimize value across the enterprise. The Digital Transformation and Innovation organizations (or DT&I) mission is to bring innovative technology solutions to the clinical and administrative frontline of HCA, re-shaping healthcare processes to improve patient outcomes, empower clinicians with insights, and drive greater efficiency for all. In this role you will be responsible for innovating our care team processes, making them more intelligent, impactful, and efficient. In so doing, you will help our clinicians provide the best care possible and have a better experience in their work.What you will do in this role:Product Vision and StrategyDevelop and communicate a clear product vision that aligns with business objectivesDefine product strategy and roadmap, ensuring timely product feature deliveryManage dependencies with other teams functions while identifying, building and managing strategic partnerships across the different teams (including business and ITG) and ensure alignment across use case/data product roadmaps Oversee the development and implementation of the product, ensuring it adheres to the defined vision and goals, including the development of reusable, modular components (i.e., limited one-off or tech-debt code) Work with the Domain Leader to set aspirational and achievable Objectives and Key Results (OKRs); regularly adjust product strategy and pod direction based on OKR attainmentRequirements and Backlog ManagementCreate, prioritize, and maintain a product backlog (backlog grooming) that aligns with business goals and progress towards sprint goals and quarterly targets / OKRsEnsure user stories and requirements are clearly articulated and aligned with the visionWork with the Tech Lead and other engineers to estimate the level of effort for each user storyContinuously refine and adjust the backlog to meet changing priorities and new insightsStakeholder Collaboration and Executive PresenceEngage with stakeholders to gather requirements, feedback, and insights, ensuring alignment with the overall product strategyEscalate and unblock any pod members' dependencies/needs. Facilitate communication between pod members and other teams or shared services Serve as the primary point of contact for all product-related queries and decisionsAct as the voice of the customer within the pod to ensure the right thing is built Leads VP-level and organization-wide meetings to align business and technical stakeholdersAgile Process ParticipationParticipate in Sprint Planning, Retrospectives, Demos, and Stand-Ups to ensure smooth execution of product developmentDetermine which user stories are completed in each sprint to achieve OKRsLead Sprint Planning, Sprint Demo, and Sprint Retrospective alongside the Scrum MasterEnsure product increments are delivered on time and meet the defined acceptance criteriaTrack product performance and use data to inform decisions and future iterationsWhat qualifications you will need: Bachelor's degree in Business Administration, Computer Science, or other related fields - RequiredMaster's degree in healthcare related, Business Administration or related field - Preferred3+ years of experience in the revenue cycle management domain area, ensuring alignment with business objectives and product goals while fostering effective collaboration within cross-functional teams - Required7+ years of experience in Product Ownership, Product Management or a related business role - RequiredPrior experience in delivering digital products, with significant domain (i.e., use case area) knowledge/expertise and experience working with and advocating for cross-functional teams with good relationships to stakeholders - RequiredDemonstrated experience leading teams with multiple skillsets to fulfill a complex and aspirational business objective - RequiredLicenses, Certifications, & Training:Certified Scrum Product Owner or similar Agile certification - PreferredWork Location/Schedule:Nashville, TN area (near Centennial Park)Onsite: M-F, 8am 5pmTravel Required:Occasional Travel: The job may require travel from time- to-time, but not on a regular basis.This job may require up to 25% travel.Visa Sponsorship:Not offered, now or in the future At HCA Healthcare, we are committed to fostering a culture of growth that allows you to build the career of a lifetime. We encourage you to apply for our Product Owner - RCM Clinical Intelligence today. We review all applications promptly, and qualified candidates will be contacted to continue the process. Join us!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply share Share Email X Facebook LinkedIn bookmark_border Save Job bookmark Unsave Job
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.