Job Description
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Product Owner - Digital Services Platform Water Intelligence Infrastructure Products Group Atlanta Georgia United States Job ID 521573 Exempt
Oldcastle Infrastructure a CRH company is the leading provider of utility infrastructure solutions for the water energy and communications markets throughout North America. Were more than just a manufacturer of precast concrete polymer concrete or plastic products. Were a trusted and strategic partner to engineers contractors distributors specifiers and more. With our network of more than 80 manufacturing facilities and more than 4000 employees were leading the industry with innovation and a safety-first mindset. Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.
Job Summary
The Product Owner is accountable for defining and delivering the strategy vision and execution of a world-class highly technical digital services platform supporting the water solutions business. This role sits at the intersection of field service manufacturing logistics artificial intelligence digital solutions and data-owning the end-to-end product lifecycle from vision through delivery and adoption.
You will partner closely with business leaders operations IT and external vendors to ensure the platform enables scalable service operations exceptional customer experience and measurable business outcomes. This role requires deep technical fluency strong business acumen and the ability to translate complex operational needs into prioritized value-driven product delivery.
Job Location
This role will work hybrid out of our office in the Sandy Springs GA area.
Job Responsibilities
Product Strategy & Vision
Define and own the product vision roadmap and long-term strategy for the digital water solutions platform aligned to business growth customer experience and operational excellence.
Establish clear product outcomes tied to KPIs such as service efficiency uptime first-time fix rate cost to serve and customer satisfaction.
Anticipate future needs across field service maintenance warranties parts and asset lifecycle management in a complex building material solutions environment.
Champion a world-class scalable and modern platform that supports both current operations and future digital roadmaps.
Business & Stakeholder Partnership
Act as the primary business owner for the platform partnering with Service Operations Supply Chain Sales Finance and IT.
Facilitate discovery sessions to translate business needs into clear product capabilities and value-based priorities.
Balance competing demands while maintaining alignment with enterprise architecture data security and compliance standards.
Communicate product vision roadmap and delivery progress to executive stakeholders and governance forums.
Delivery & Execution
Own and prioritize the product backlog ensuring work is sequenced to maximize business value customer experience and speed to market.
Write and refine epics features and user stories with clear acceptance criteria and measurable outcomes.
Partner with engineering architects and vendors to deliver high-quality reliable and scalable solutions.
Ensure on-time on-budget delivery while supporting agile iterative delivery and rapid course correction.
Drive strong release planning dependency management and cross-team coordination.
Technical & Platform Ownership
Serve as a highly technical product owner with working knowledge of
Field service management platforms e.g. FSM EAM or custom-built solutions ERP integrations e.g. SAP Mobile field service applications APIs data flows and system integrations Cybersecurity principles Data repositories e.g. Snowflake Data Visualization Platforms e.g. Tableau
Ensure the platform is built with scalability resilience security and clean architecture in mind.
Own decisions around technical tradeoffs legacy capability decommissioning and modernization.
Adoption Change & Continuous Improvement
Drive adoption through strong change management training alignment and user feedback loops.
Measure success through data analytics and operational performance metrics.
Continuously improve the platform by incorporating user feedback operational insights and emerging technologies.
Job Requirements
Required
7 years of experience in product management or product ownership for enterprise platforms
Proven experience owning mission-critical highly technical platforms in complex operational environments
Strong understanding of service management field service asset management or manufacturing-adjacent systems
Experience working in agile delivery models with cross-functional teams
Ability to translate business strategy into executable product roadmaps
Preferred
Experience in building materials water solutions field service maintenance manufacturing industrial services or heavy asset industries
Hands-on experience with platforms such as SAP Salesforce ServiceNow or equivalent FSMEAM tools
Strong data and analytics mindset
Experience leading large-scale platform development transformations or consolidations
What CRH Offers You
Highly competitive base pay
Comprehensive medical dental and disability benefits programs
Group retirement savings program
Health and wellness programs
Aninclusive culture that values opportunity for growth development and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If youre up for a rewarding challenge we invite you to take the first step and apply today Once you click apply now you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest Oldcastle Infrastructure a CRH Company is an Affirmative Action and Equal Opportunity Employer. EOEVetDisability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.
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Posting Start Date
31626
Posting End Date