The Product Metallurgist is a tenured quality professional with a deep understanding of the product flow through the Tennessee Operations plant and through customer operations. The Product Metallurgist is responsible for product specifications, product qualifications (including new products), and overall product quality. This position reports directly to the Quality Manager.
Basic Qualifications: • Bachelor's degree in Material Science, Metallurgy, or related field from an accredited institution at time of hire • 3 years of experience in the metals industry • Business experience in direct contact with suppliers or internal/external customers • Business experience in participating in Quality Control systems
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Preferred Qualifications: • Excellent communication and interpersonal skills (verbal & written) • Excellent analysis and problem-solving skills • Ability to travel to assigned customer locations • Results oriented and capable of working independently • Experience and knowledge of metallurgy and metal-forming • Working knowledge of aluminum association standards, alloys, and tempers • Experience with automotive aluminum applications in a manufacturing setting • Manufacturing within and IATF and ISO Quality systems environment • ASQ Certified Quality Engineer (CQE) and or Six Sigma certification • Ability to exert physical labor for multiple hours/day (production line observations) • 25%-50% travel (domestic and international) • Must be willing to travel on short notice; most travel can be pre-planned
Primary Responsibilities: Interface with the Commercial, Application Engineering, and Field Service groups as the product single point accountability (SPA) and provide excellent customer service support.
Work with the appropriate Process Manager to determine/drive root cause solutions for corrective actions (CAR) issued to them by customers, and work with the Process Managers/production areas to implement area CAR and update process control points/variables as needed.
Ensure critical and key product characteristics are in control and capable.
Support business objectives related to Safety and waste elimination (accident prevention, product recovery, and optimal flow path, )
Maintain the overall QFD, CP, and FMEA and linkages between the customer's needs and process.
Customer specification review and Material Master accuracy - "the recipe".
Drive and manage both customer and internal projects for technical changes to the product or process sources, pretreat systems, internal and external product efficiency changes, equipment qualifications, and new business opportunities.
Mentor, train and assist plant-based metallurgists, Quality Process Leaders, Technical Assistants, Area Coordinators and Superintendents, and plant Lead Team members.
Drive and lead product performance problem-solving teams across multiple disciplines.
Resolve customer quality issues efficiently and negotiate/process claims.
Support Arconic Tennessee Quality Management System and maintenance of ISO 9001 and IATF 16949.