Product Marketing Coordinator

Luxor Workspaces, LLC

Waukegan, IL

JOB DETAILS
SALARY
$60,000–$75,000 Per Year
SKILLS
Administrative Skills, Americans with Disabilities Act (ADA), Analysis Skills, Benchmarking, Bill of Materials (BOM), Budgeting, Business Administration, Business Case, Business Skills, Business-to-Business (B2B), Compensation and Benefits, Competitive Analysis/Strategy, Computer Skills, Conferences, Consumer Branding, Cost Control, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Data Analysis, Data Visualization Tools, ERP (Enterprise Resource Planning), Employment Law, Establish Priorities, Financial Metrics, Forecasting, Functional Testing, Furniture Design, Industry/Trade Analysis, Inventory Levels, Leading Edge Technology, Lift/Move 20 Pounds, Lift/Move 30 Pounds, Market Entry Strategy, Market Research, Market Segmentation, Marketing, Marketing Strategy, Media Campaigns, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Product Development, Product Management, Product Marketing, Product Packaging, Product Positioning, Product Reviews, Product Shipments, Product Testing, Product/Service Launch, Prototyping, Purchasing/Procurement, Quality Control, Regulations, Relationship Marketing, Revenue/Sales Reporting, Safety/Work Safety, Sales, Sales Forecasting, Sales Training, Social Media, Staff Requirements, State Laws and Regulations, Team Player, Technical Operations, Test Plan/Schedule, Trade Shows, Training/Teaching, Trend Analysis, Willing to Travel, Writing Skills
LOCATION
Waukegan, IL
POSTED
Today

At Luxor, we cultivate a culture of innovation and forward-thinking that our employees thrive in, and this mindset is reflected in our products. As a manufacturer of cutting-edge workspace solutions for commercial, educational, industrial, and various other markets, we consistently develop functional, value-driven products. Our workspace furniture solutions are designed to foster a healthy and collaborative work environmentPay Range: $60,000 to $75,000General PurposeThe Product Marketing Coordinator is responsible for assisting the Sr. Product Manager in new product research, product development and product launch as well as all current product management activities. Many of the daily tasks in product management and development will be handled by the Product Marketing Coordinator including analyzing the competition, responding to and compiling product issues, shipping samples, helping with reporting, etc. This role will also assist the Sr. Product Manager and others on the NPD team in many aspects of new product development. This includes the initial marketing research, identifying potential products that can be sourced, reviewing prototypes and coordinating many go‑live activities (e.g. instruction sheets, images, etc.). The Product Marketing Coordinator leverages their creativity, initiative, product knowledge, and understanding of the business to maximize customer satisfaction and contribution margin on existing and new products, under the direction of the Sr. Product Manager.Collect and synthesize quantitative product data and metrics through market researchGather product requirements and align them with business goalsCoordinate with stakeholders to achieve the product visionGather product requirements, prioritize feature implementations and improve overall user experienceContinuous evaluation of industry trends, end‑user insights, customer feedback, technical/mechanical advancements, competitive analysis, and marketing requirementsAnalyze, track and report on product sales and trends against budgeted and forecasted plans; alerting team of positive and negative trends, and recommending responsive actionsReview short‑term and long‑term sales forecasts, special reports for accuracyExecute competitive marketplace benchmarking and analysis for key product categoriesAssist with forecasting to maintain ideal stock levels to support the businessIn conjunction with other departments, understand and incorporate environmental, regulatory, competitive climate, and trends into product development programsIdentify cost reduction initiatives to improve value to the brand, customer, and consumerCreate competitive benchmarking that reflects understanding the consumerMaintain a product management board to track new products, transitions, and discontinuations. Include all relevant product specs, instructions, box art, UPCs, and other data needed to create listings across the marketplacesAssist customer service with product questions and issues, elevate recurring issues to the QC team and NPD, and identify areas for improvement based on customer feedback communicated by the customer service team. Research questions and reviews for our products across the marketplaces to find opportunities for improvement, line expansions, or altogether new productsProductsExisting ProductsAssess and recommend improvements for existing productsAddress customer quality issues through changes in products, packaging or otherwiseAnalyze and recommend pricing adjustments through intelligent re‑pricing toolsEnsure that any product changes or corrections to product specs are updated consistentlyAnalyze current portfolio sales history and trends to recommend end‑of‑life targets. Communicate transition details to Marketing and Customer Service to ensure that content, photos, pricing, shipping, product grouping, and bill of material details correctly reflect the product offered.New ProductsUse market research processes, identifying new products to target, new product line extensions, and new categories based on market needs and demandIdentify and quantify product development prioritization metrics such as market demand, competitive differentiation, development resources, estimated sales, and speed to marketAssist in the establishment of business cases including product features, value proposition, financial metrics, go to market requirements, and timelinesEnsure accuracy of images, content, instructions, box art and any other go‑live product detailsWork with Sales/Marketing to define the go‑to‑market strategy, helping them understand the product positioning, sales potential, key benefits and target customerTrack and review product development schedule progressInspect and test functionality of product samples to ensure accuracy to business caseReview instruction sheets for accuracy and ways to improveOther Duties & ResponsibilitiesInteracting with other departments – establishes and maintains very positive working relationships with Marketing, Purchasing, and other teamsParticipation in Industry/Customer Trade Shows, Conferences, and EventsAssists Marketing team with educating the sales teams on market insights, products, product marketing materials, spec sheets, social media campaigns, etc. as neededSkills & Abilities RequiredAbility to effectively prepare and present information and respond to questions from management, clients, and other employees of the organization.Strong written and verbal skillsSuperior organizational skillsGoal oriented and self‑drivenWorks collaboratively and excels in a team environmentSolid knowledge of Marketing strategies, concepts, and practices, classical Marketing skillsExperience with the New Product Development process and lifecycleSolid business acumen, management, and problem‑solving skillsAdvanced computer skills in Microsoft Office applicationsAbility to travel 5‑10% or as requiredEDUCATION AND EXPERIENCE REQUIRED:Should combine technical background with a Business Administration or Marketing degree, such as a BS/BA with emphasis in Marketing or related fieldMinimum 2‑year work experience in Product Management, Marketing and/or Marketing research, with consumer products or in a B2B product sales environmentComputer equipment and level of software requirements:Proficiency with Office skills (PowerPoint, Word, Excel, Outlook)Advanced Excel skills preferredExperience with common ERP and CRM systems preferredAbility to perform “hands on” detailed data analysis using current data analysis and visualization tools over product sales, inventory levels, market data, etc.Specific Knowledge, licenses, certifications REQUIRED:NoneSUPERVISORY RESPONSIBILITIES:NoneTRAINING REQUIREMENTS:General employee training material offeredPHYSICAL DEMANDS:Ability to lift 20‑30 pound boxes and product samplesWhile performing the duties of this job, the employee is frequently required to sit, talk, hear, read and requires the use of handsThis position does not require the use or operation of special equipmentPHYSICAL PROTECTIVE EQUIPMENTNoneWORK ENVIRONMENT:Usual office working conditionsThis position works in a moderately noisy environmentWe are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.Nearest Major Market: ChicagoJob Segment: Market Research, Data Analyst, Product Marketing, Product Manager, Testing, Marketing, Data, Operations, Technology#J-18808-Ljbffr

About the Company

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Luxor Workspaces, LLC