Product Manager - Workforce Software

ABI

Sacramento, CA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Accidental Death and Dismemberment (AD&D), Accounting, Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Baseball, Business Analysis, Compensation and Benefits, Computer Networks, Continuous Improvement, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Detail Oriented, DevOps, ERP (Enterprise Resource Planning), Establish Priorities, Financial Accounting, HRIS/HRMS, Health Plan, Insurance, Microsoft Office, Microsoft Windows Azure, Payroll Accounting, Problem Solving Skills, Process Improvement, Product Backlog, Product Management, Product Strategy, Quality Assurance, Requirements Management, Software Development, Software Engineering, Team Player, Technical Support, Technical Writing, Test Plan/Schedule, Usability Engineering, Workforce Management, Writing Skills

LOCATION

Sacramento, CA

POSTED

30+ days ago

Associate Product Manager

Join an Innovative Company with a Dynamic Culture!

Our company prides itself on a culture of teamwork and camaraderie. Our primary goal is to attract and retain long-term employees with a friendly work environment, quality products, and challenging work. Advanced Business Integrators, Inc. (ABI) has always loved the challenge of automating monumental manual tasks, hence our motto “Managing the Unmanageable”.

ABI MasterMind® is the World’s Premier Workforce Management Solution

ABI MasterMind® serves over 900 of the most well-known venues in North America. ABI’s dynamic environment breeds a feeling of “family” that appreciates values and collaboration.
ABI’s founder has deep roots in technology, including financial accounting, payroll, HRIS, and computer networking. Over 25 years ago, ABI’s founder addressed the need for more efficient technology and oversaw the team that built an amazing product to automate a highly seasonal and variable workforce for a Major League Baseball stadium.

Today, ABI is the premier company in the public assembly workforce management industry, servicing a highly loyal customer base. We listen closely to our clients and continuously strive to improve our interactions and products; we live by the mantra “Hug the Customer”.

THE OPPORTUNITY

ABI is seeking a dynamic and detail-oriented, Associate Product Manager to gather business requirements and support the successful delivery of software solutions. This role bridges business needs, customer insights, and technical implementation, collaborating with engineering, customer success, and product teams to drive continuous product improvements and enhance customer satisfaction. During the first 30-90 days, you will undergo product training, self-study, and internal shadowing to build industry expertise, culminating in knowledge evaluations. The Associate Product Manager will report to the Product Director and will grow towards the Product Manager or Business Analyst roles.

OUR EMPLOYEE COMPENSATION AND BENEFITS SHOW HOW MUCH WE VALUE OUR TEAM!

Starting salary- $80,000 - $105,000 depending on experience
Hybrid work schedule; 75% remote, 25% in office after initial training period MUST LIVE WITHIN a 30-mile radius Sacramento
Medical, Dental, Vision, Long-term Disability, Accidental death/dismemberment, 401(k), and Life insurance
Benefit premiums for the employee on several health plans are paid 100% by the company
After one year of service, ABI will begin to pay a graduated schedule to cover the health premiums of all dependents over time

RESPONSIBILITIES

Customer Feedback & Product Strategy

Develop a deep understanding of the product, industry, and customer needs
Gather and organize insights from users and stakeholders to influence product decisions
Collaborate with teams to enhance usability and customer satisfaction
Assist in prioritizing and refining product backlog

Requirements Gathering & Documentation

Work with stakeholders to define business problems and solutions
Translate product needs into detailed requirements, user stories, and workflows

Engineering Collaboration & Development Support

Act as a liaison between business teams, engineering, and product management
Support engineering, QA, and customer support in the development, testing, and deployment
Clarify requirements and acceptance criteria throughout the development cycle

Bug Tracking, Quality Assurance & User Testing

Document and track reported issues for timely resolution
Review and test early-stage deliverables to ensure high-quality outcomes
Coordinate testing and feedback with internal and external stakeholders

QUALIFICATIONS

Required

3+ years of experience with ABI MasterMind^(R)or similar workforce management, HR, ERP, or accounting solutions
Bachelor's degree or equivalent technology certification
Experience gathering and documenting business requirements

Preferred

Experience working with engineering teams on software development
3+ years in business analysis or product management

Skills & Abilities

Strong technical writing, communication, and stakeholder management
Analytical mindset with strong problem-solving abilities
Proficient in Azure DevOps, Atlassian (JIRA/Confluence), or similar tools; and Microsoft Office
Comfortable in a fast-paced, collaborative environment

We look forward to connecting and learning more about you!

Product Manager - Workforce Software

ABI

Sacramento, CA

Preferred

Skills & Abilities

About the Company

ABI

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