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Product Manager, Tyler Interactive Reporting

Tyler Technologies Inc

Yarmouth, ME

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JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Business Intelligence, Business Solutions, Cadence, Continuous Improvement, Cross-Functional, Crystal Reports, Customer Acquisition, Establish Priorities, Finance, Government, Healthcare, Identify Issues, JasperReports, Leadership, Metrics, Presentation/Verbal Skills, Process Improvement, Product Development, Product Management, Product Programs, Product Support, Project/Program Management, Quality Assurance, Reporting Skills, Requirements Management, SQL Databases, SQL Server Reporting Services (SSRS), Team Player, Telemetry, Writing Skills
LOCATION
Yarmouth, ME
POSTED
29 days ago

Description

Tyler Technologies is seeking a Product Manager to support the growth and rollout of our Tyler Interactive Reporting solution. You'll work with product groups across Tyler to understand and document their requirements for operational reporting and business intelligence, and work with the Interactive Reporting product team to prioritize and deliver industry-best reporting capabilities for Tyler line of business systems.

Responsibilities

  • Work with product groups across Tyler to develop a deep and detailed understand of their current reporting landscape, client needs, and key business requirements.
  • Perform detailed analysis of complex requirements or novel user needs and propose clear technical solutions to customer reporting problems.
  • Shadow implementation teams for early adopter clients across Tyler to proactively identify gaps or issues that may impact client success.
  • Lead product development process and work closely with DevSecOps, architects, and QA to ship high-quality releases on cadence.
  • Use telemetry and customer interviews to refine features and drive continuous improvement.

Qualifications

  • 2+ years focused on Reporting, Business Intelligence, or analytics, 2+ years of product, program or project management or similar skillset.
  • Familiarity with common operational reporting tools like SSRS, JasperReports, Crystal Reports.
  • Ability to perform detailed analysis of current state solutions for other solutions, including analyzing reporting artifacts, SQL and database structures, and complex client configurations.
  • Comfortable defining metrics, instrumenting telemetry, and drawing insights from quantitative and qualitative data.
  • Proven effectiveness presenting and preparing artifacts for leadership & strategic conversations.
  • Exceptional written and verbal skills; able to translate complex technical concepts for non-technical stakeholders.
  • Proven ability to influence cross-functional teams without formal authority.
  • Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.

Nice to Have

  • Prior direct experience building operational reporting capabilities or specific reporting assets for public sector clients.
  • Background in regulated industries (finance, healthcare, government) with high compliance demands.
  • Demonstrated experience using AI / LLM tools for analysis and research.

About the Company

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Tyler Technologies Inc

Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.

We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.

Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:

State & Local Government Solutions
  • ERP | Financial
  • Courts & Justice
  • Appraisal & Tax
  • Records & Documents
  • Planning, Permitting & Licensing
  • Public Safety
School Solutions
  • Student Management
  • Financial
Our commitment goes well beyond delivering solutions that work for our public sector clients. It’s also about consistently delivering value for our employees and shareholders.

Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Accounting and Auditing Services
FOUNDED
1966