At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
The Product Manager, Technical - Solution Design is responsible for building, maintaining, and enhancing scalable, cloud-based platform software solutions that drive real business value. This position supports Tier 1 and Tier 2 solutions, managing fraud, credit, and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. This is a hands-on role for someone who enjoys solving complex problems, delivering high-quality code, and working collaboratively across teams.
The Product Manager, Technical is responsible for building, maintaining, and enhancing scalable, cloud-based platform software solutions that drive real business value. This position supports Tier 1 and Tier 2 solutions, managing fraud, credit, and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure in an Agile-driven environment.
This role emphasizes end-to-end solution design, integration architecture, and platform modernization, including support for AI-driven decisioning and process automation initiatives. This is a hands-on technical role for someone who enjoys solving complex problems, delivering high-quality solutions, and working collaboratively across teams.
Responsibilities:
Technical Design & Development: • Design, build, and configure robust, scalable software solutions aligned to enterprise architecture standards. • Develop and maintain high-performance solutions that integrate with modern cloud platforms and enterprise systems. • Apply sound software engineering principles and design patterns to create maintainable and extensible platforms. • Support configuration and optimization of decision engines and related automation workflows. • Build intuitive, browser-based user interfaces and backend services.
Quality Assurance & Support: • Participate in code and configuration reviews to ensure adherence to quality and architectural standards. • Write and maintain technical documentation, architecture diagrams, and detailed implementation estimates. • Troubleshoot and resolve issues in development, staging, and production environments. • Support releases across multiple environments using established deployment practices.
Process & Continuous Improvement: • Follow established software configuration methodologies, coding standards, and architectural guardrails. • Contribute to the evolution of engineering and solution design processes and tools. • Regularly assess and improve existing code and systems for performance, scalability, automation, and maintainability. • Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible.
Collaboration & Communication: • Collaborate with Business Analysts, Enterprise IT, Fraud/Credit Strategy, Data teams, Project Managers, QA, and Vendor partners to deliver features and enhancements. • Analyze and clarify functional and technical requirements and translate them into solution designs and user stories. • Communicate project updates, blockers, architectural risks, and solutions effectively to stakeholders. • Contribute technical input to vendor evaluations and support RFI/RFP processes where applicable. • Mentor team members and share knowledge of best practices and emerging technologies.
Education and Work Experience:
Knowledge, Skills and Abilities:
Licenses and Certifications:
Additional Requirements:
Benefits:
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobiles amazing benefits, check out www.t-mobilebenefits.com.
Growing with T-Mobile:
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesnt have a corporate ladder - its more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, youre living our values while investing in your career growth - and we applaud it. Youre unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Accommodations:
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.