The Product Manager, Specialist leads the strategy, roadmap, and execution of digital products that support capabilities across the client experience. This role drives delivery of high-impact solutions by combining deep domain expertise with strong digital product management practices, ensuring alignment with enterprise priorities and regulatory expectations. The specialist partners cross-functionally to enhance usability, transparency, and operational efficiency while continuously improving client and advisor outcomes through data-driven insights. This role plays a critical part in shaping scalable, compliant, and client-focused solutions within the Personal Wealth business.
Responsibilities:
Leads digital product management activities for multiple digital
products, or one strategic product.
Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
Coaches digital
product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
Leads the planning, development and implementation of new digital products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
Participates in special projects and performs other duties as assigned.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.