Product Manager

Omatic

  • Mt.Pleasant, SC
  • 20 days ago

    Highlights

    Measurable ObjectivesProduct Discovery & Opportunity Assessment Runs a continuous-discovery loop (weekly customer touchpoints, rapid experiments, opportunity-solution tree kept current). Exceptional written and verbal communication skills; ability to lead meetings, present to executives, and facilitate cross-functional alignment.

    Numbers & Facts

    LocationMt.Pleasant, SC

    Description

    Job MissionLead a product development team to create products that customers love, creating value for both Omatic and our clients.Key responsibilities:
    • Partner with the CEO & executive team to prioritize product development objectives
    • Interface with clients to uncover market problems, test divergent ideas and converge on the best solution that is valuable, usable and feasible
    • Drive outcomes by setting the strategic direction (roadmap) and managing the tactical implementation (backlog)
    • Support launching products in the market, including sales readiness, go-to-market activities and ongoing post-launch efforts
    Measurable ObjectivesProduct Discovery & Opportunity Assessment
    • Runs a continuous-discovery loop (weekly customer touchpoints, rapid experiments, opportunity-solution tree kept current).
    • Frames market problems with clear learning objectives, risks & assumptions before delivery.
    • Leads the Triad (PM + UX + Lead Engineer) to test value, usability & feasibility early; encourages intelligent risk-taking.
    • Combines qualitative insight (interviews, jobs-to-be-done) with quantitative signal (usage, funnel, NPS) to size opportunities.
    • Challenges assumptions openly—asks crisp, “what would have to be true?” questions.
    • Leverages Generative AI capabilities as a product lever and can identity where AI adds genuine user value vs. where it’s cosmetic, and partners with engineering to evaluate feasibility.
    Strategic Roadmap & Outcome Planning
    • Owns an outcome-based roadmap that ties directly to company OKRs and 4-lens test (Strategy, Vision, Customer, Business).
    • Gains executive & cross-functional alignment through storytelling and visuals; roadmaps are adaptable (reviewed at least quarterly).
    • Converts high-level outcomes to measurable Key Results and maintains a visible trace from initiative metric.
    Product Ownership & Agile / Kanban Delivery
    • Serves as Product Owner for an agile process; backlog always reflects priority + class-of-service.
    • Sets High-Integrity Commitments (fixed-date work) only when risk-adjusted forecasts support them; meets 90 % of those dates.
    • Collaborates daily with engineering to slice value thinly, ensure definition-of-ready/done, and unblock swiftly.
    • Leverages Generative AI capabilities as a product lever and can identity where AI adds genuine user value vs. where it’s cosmetic, and partners with engineering to evaluate feasibility.
    Collaboration, Evangelism & Leadership
    • Cultivates trust-first relationships; practices pre-wiring / shuttle diplomacy to avoid surprises.
    • Evangelizes the product vision internally & externally; can demo, train, and support customers end-to-end.
    • Models servant-leadership: creates psychological safety, celebrates experiments (even failed ones) and elevates team expertise.
    • Proactively translates company strategy into product narratives that resonate with every function (sales, CX, marketing, finance).
    Recruiting PointsRequired Experience & Skills:
    • 5+ years of software product management experience, including ownership of a product roadmap and backlog
    • Demonstrated experience running continuous product discovery (customer interviews, experiments, opportunity sizing)
    • Track record of shipping software products through a full lifecycle — from discovery through launch and iteration
    • Experience working within Agile/Lean/Kanban delivery teams as a Product Owner or equivalent
    • Strong data literacy — comfortable using analytics, funnel metrics, and usage data to inform decisions
    • Technical fluency — able to collaborate deeply with engineering on feasibility, trade-offs, and system design (not expected to write code)
    • Exceptional written and verbal communication skills; ability to lead meetings, present to executives, and facilitate cross-functional alignment
    • Go-to-market experience — has partnered with sales, marketing, and CX on launches and enablement
    • BA/BS degree required
    Preferred
    • Experience with data integration, interoperability, or iPaaS/middleware products
    • MBA or equivalent graduate degree
    • Experience with outcome-based roadmapping and OKR frameworks
    • Familiarity with LLM capabilities, prompt engineering, and the practical constraints of AI systems
    Nice-to-Have
    • Prior experience working within Salesforce or Blackbaud ecosystems
    • Prior experience working in the nonprofit sector (either at a nonprofit or at a nonprofit software/service provider)

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