Product Manager - Payment Solutions

This is a delivery-heavy, execution-focused role responsible for card and digital wallet payments, stored-value (gift cards), and vendor-integrated payment flows at scale. The company is seeking a Payments Product Manager to deliver, stabilize, and orchestrate enterprise-scale payment initiatives across in-store, web, and mobile channels.

Seeking a Product Manager - Payment Solutions to work on a hybrid contract role with a multi-brand restaurant company in Atlanta, GA.

The company is seeking a Payments Product Manager to deliver, stabilize, and orchestrate enterprise-scale payment initiatives across in-store, web, and mobile channels. This is a delivery-heavy, execution-focused role responsible for card and digital wallet payments, stored-value (gift cards), and vendor-integrated payment flows at scale.
Key purpose: Reduce execution risk during periods of high concurrency across payment reliability, partner initiatives, and migration projects.

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Key Responsibilities:
Payment Delivery & Program Execution

• Own execution of payment initiatives across in-store, mobile, and web.
• Translate business, treasury, and tech ops needs into product requirements.
• Manage full lifecycle: discovery launch post-launch stabilization.
• Coordinate timelines, dependencies, and risks across concurrent workstreams.

Vendor & Partner Orchestration

• Serve as the primary product interface for payment vendors (processors, gateways, wallets, POS).
• Clarify scope, sequencing, and delivery expectations.
• Standardize enablement, change management, and escalation processes.
• Ensure vendor alignment with internal priorities and operational readiness.

Cross-Functional Collaboration

• Work closely with Design, Engineering, Tech Ops, Security, Treasury, Finance, Legal, Brand, and Digital Product teams.
• Provide prioritization, context, and product direction for payment changes.
• Participate in tradeoff discussions and delivery planning.

Operational Readiness & Optimization

• Deliver solutions with clear acceptance criteria, monitoring, and rollback plans.
• Track and communicate delivery status, risks, and mitigation plans.
• Improve reliability, consistency, and operational clarity across payment flows.
• Use data to measure adoption, performance, and business impact.

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Must-Have Qualifications:

• 5+ years of product management experience (payments, digital commerce, or fintech).
• 4-year bachelor's degree required; advanced degree a plus.
• Direct experience with payment processors, gateways, digital wallets, gift cards, or transactional platforms.
• Exposure to fraud, compliance, or payment reliability concepts.
• Hands-on experience translating requirements into epics/user stories and leading agile events in Jira.
• Experience working with external vendors or technology partners.
• Strong organizational, communication, and multitasking skills.

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Nice-to-Have Experience:

• Experience in QSR, restaurant, retail, hospitality, or large-scale consumer platforms.
• Knowledge of web design, usability, and UX best practices.