Product Manager

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Product Manager National Veterinary Associates

Job Description

About NVA:

National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. NVA is backed by JAB Holding, a leading private equity firm. Each person who joins NVA is motivated by our mission to provide excellent, accessible care to improve the lives of animals and the people who love them. NVA has been extremely successful over its 25+ year history and we're very excited about our next chapter as we work toward our shared vision of revolutionizing the pet care experience to provide more fulfilling lives for pets, their companions, and our team.

• Please note: this is a temporary assignment with an anticipated duration of 12-18 months. Employment is subject to business needs and project requirements.

Position Overview:

We're looking for a talented, entrepreneurial Product Manager to help change how we care for animals.

NVA is bringing new digital services and experiences to pet parents and scaling innovation for our veterinary care teams. This role will help lead a multi-year program to change the digital experience and associated technologies for our hospital care teams, mature our approach to data analytics, and articulate our broader tech-enabled growth strategy.

Reporting to Product Director, Innovation, you'll join a growing team of product professionals, clinicians, and engineers, working in a fast-paced environment to develop and scale technologies for tens of thousands of veterinary professionals and millions of pet parents.

Key Responsibilities:

• Digital product leader: Owning the user and market research, strategy, prioritization and partnerships for improving digital experience in our hospitals.
• Roadmap Development: Creating and maintaining a product roadmap that outlines key milestones, features, and timelines.
• Data strategist: Tying together the above with our capabilities on data and analytics to help us drive new insight and experiences at large scale. Examples include identifying and activating new use data and analytics use cases.
• Cross-Functional Collaboration: Working closely with cross-functional teams to drive alignment around the product roadmap and key business initiatives.
• Measuring success: Collecting and synthesizing user feedback and product data to assess impact and identify areas for improvement.

Key Competencies:

• Communication/Collaboration Ability to collaborate with stakeholders to understand, define, and prioritize problems; ability to communicate and convey insights through written documents/presentations and effective data visualizations with veterinarians, engineers, accountants, and everything in between.
• Data-driven decision-making Dives into SQL and qualitative research, comfortable with ambiguous information, takes directional information and can communicate the insight. Skill in using analytics and metrics to evaluate product performance, make informed decisions, and guide future enhancements.
• Strategic Thinking Ability to align product goals with organizational objectives, ensuring that initiatives contribute to broader business strategies and outcomes.
• Experienced in digital product strategy. Experience synthesizing large amounts of inputs into a clear approach, articulate the experience we want to build, and organize a plan for achieving it. Leading candidates will have experience doing this across marketing, engineering, product, and operations teams, ideally in a multi-site retail or consumer-facing context.
• Outcomes-oriented. Instinct to measure the value we're creating.

Qualifications:

• 5+ years experience in digital strategy and transformation, innovation, product management, and/or consulting
• Manager-level experience in a nationally scoped firm, with a focus on digital strategy, product management and delivery, and data analytics.
• Proven success deploying complex digital experiences at large scale
• Strong understanding of digital product management and strategy, ecommerce, data-driven analysis, consumer-facing businesses, and data analytics strategy and delivery.
• Top-notch ability to communicate and build relationships across varied groups
• Examples of transparent leadership to positive outcomes

Leading candidates are likely to have experience in animal health services, consumer retail businesses, or multi-site healthcare contexts; and/or bring a mix of technical and business acumen.

Why You'll Love Working Here:

• The people. You will be surrounded by talented, supportive, smart, and kind leaders/teams-people you will be proud to work with and who also have fun.
• The business. We work for the love of animals and the people who love them. We enjoy driving a successful business while living our values and our "why".
• The opportunity. Your days and projects will offer variety with the opportunity to gain operational, cross-functional, and executive leadership exposure as a trusted internal business partner. You would have the opportunity to help build and shape a fast-growing, global company within a high-growth, exciting industry.

Temporary Position: This position is expected to last 12-18 months, depending on business needs. The position is eligible for benefits.

FLSA Classification: Exempt

The base salary range for this position is $108,000-$140,000 annually. Our salary ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

• This role is not open to receiving agency candidates and any contingent submissions will not be honored. #LI-Remote

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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