Location: Onsite in Miami Department: Product Reports to: Head of Product
Position Summary
eMed is seeking a Product Manager to lead strategy, discovery, and execution for its high-impact digital health app that advances access to care. This role owns complex product areas spanning multiple teams and initiatives, driving clarity in ambiguous problem spaces and ensuring solutions deliver meaningful value to our patients and our B2B partners.
As a member of the Product organization, you will operate at both the product and portfolio level—shaping strategy, aligning stakeholders, and guiding execution—while serving as a trusted partner to executive leadership. This role emphasizes product thinking, customer outcomes, and strategic decision-making, with delivery excellence as a means to achieving impact.
Key Responsibilities
Product Strategy & Ownership
Shape the product vision, strategy, and roadmap for complex product domains across eMed’s platform
Translate company goals into clearly defined product outcomes, initiatives, and success metrics
Make strategic prioritization decisions across multiple initiatives based on customer value, business impact, and feasibility
Discovery & Customer Value
Lead product discovery through user research, data analysis, and close collaboration with clinical, operational, and commercial partners
Write clear product requirements, user stories, and acceptance criteria
Partner with Engineering and Design to ship high-quality, scalable solutions using Agile methodologies
Balance speed, quality, compliance, and technical constraints in decision-making
Deeply understand patient, provider, and internal workflows to identify high-leverage opportunities
Ensure solutions are validated, outcome-driven, and aligned with real user needs
Cross-Functional Execution Leadership
Partner with Engineering and Design to deliver high-quality, scalable solutions
Provide clarity on what to build and why, while empowering teams on how to deliver
Navigate tradeoffs across scope, timing, quality, and compliance to maximize product impact
Portfolio & Initiative Leadership
Lead multi-team product initiatives, ensuring alignment across dependencies and shared goals
Contribute to portfolio-level planning, sequencing work to balance strategic bets, platform investment, and near-term outcomes
Identify and proactively address risks and constraints that could impact product success
Healthcare, Quality & Compliance
Collaborate with Clinical, Regulatory, and Legal teams to ensure products meet healthcare, privacy, and safety requirements
Incorporate compliance and clinical considerations into product strategy—not as afterthoughts
Champion high standards for quality, reliability, and trust across the product experience
Data, Metrics & Outcomes
Define KPIs that measure customer value, product adoption, and business impact
Use data to evaluate performance, inform iteration, and guide roadmap decisions
Communicate insights, learnings, and recommendations clearly to leadership
Leadership
Support product team and cross-functional partners
Raise the bar on product thinking, discovery, and execution across the organization
Contribute to improving eMed’s product practices, principles, and operating model
Qualifications
Experience
10+ years of experience in product management or closely related roles
3+ years owning large, complex product areas or multi-team initiatives
Proven track record of delivering products with significant customer and business impact
Education
Bachelor’s degree in computer science, engineering, business, or a related field required
Master’s degree or MBA preferred
Skills & Competencies
Strong product judgment and strategic thinking
Excellent stakeholder communication and influence at the executive level
Deep understanding and experience with Agile principles and delivery frameworks
Comfort working with data, analytics, and reporting tools
Familiarity with CRM platforms (e.g., Salesforce) and operational systems
Comfort using data and analytics to drive decisions
Ability to operate effectively in regulated, ambiguous, and fast-moving environments
Preferred
Experience in digital health, healthcare, diagnostics, or regulated industries
Familiarity with healthcare workflows and compliance considerations
Technical fluency with modern product platforms, integrations, and analytics tools
What Success Looks Like at eMed
Clear, outcome-driven product strategies aligned with eMed’s mission
Products that deliver measurable improvements in patient experience and operational efficiency
Strong adoption, reliability, and customer trust
Effective cross-team alignment without excessive process overhead
Product teams that are empowered, focused, and delivering meaningful impact