About the Role
The Product Manager, Technical owns the ongoing health and management of a portfolio of SaaS data connectors in partnership with Fivetran's product and engineering teams. You will partner with customers & other product managers to understand customer requirements, set priorities, ensure that requirements are translated into workable epics and stories. You are also the go-to person for engineering and other stakeholders when they have questions on requirements, deliverables, and incidents.
This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. The successful candidate must be able to work with overlap with US EST and PST time zones.
What You'll Do
• Monitor the health and performance of the connector portfolio • Work closely with the larger product team to plan and prioritize feature development • Manage product backlog, develop feature requirements and set acceptance criteria • Partner with different stakeholders on internal management communications and business reviews • Work closely with engineering to execute feature improvements • Participate in scrum ceremonies • Partner with engineering to solve incidents • Work with customers for research, connector onboarding and triaging of incidents • Drives for clarity and solutions when faced with ambiguity or challenges • Understand both the technical details and desired business outcomes to drive for results
You will play a key role in the growing and adoption of Fivetrans SaaS Connector Portfolio
Skills We're Looking For
Strong SQL skills Previous experience working as a product manager, product owner, technical program manager, or data analyst role Experience working with engineering or technical delivery teams Experience working in an Agile environment Strong written and verbal communication skills Organized and great attention to detail Adaptable, multitasker and problem solver Great interpersonal skills and ability to collaborate and build relationships Embody team values of Curiosity, Ownership, Collaboration, Kindness, and Integrity A deep sense of empathy for the customer, ensuring that all solutions are customer-focused and deliver significant value