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Product Manager 2 - Carrier Management System (Seattle, WA) - HYBRID

Nordstrom

Seattle, WA

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JOB DETAILS
SALARY
$121,500–$188,500 Per Year
SKILLS
A/B Testing, Acceptance Testing, Adobe Acrobat, Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Background Investigation, Backlog Prioritization, Business Administration, Change Management, Channel Strategies, Communication Skills, Computer Science, Content Management Systems (CMS), Cost Control, Cross-Functional, Data Processing, Data Science, Finance, Incident Management, Internet of Things, Leadership, Logistics, Operations Research, Performance Metrics, Process Flow, Process Improvement, Product Demonstration, Product Development, Product Lifecycle, Product Management, Product Shipments, Prototyping, Regulatory Compliance, Regulatory Requirements, Requirements Management, Scalable System Development, State Laws and Regulations, Strategic Planning, Supply Chain, Supply Chain Management, System Integration (SI), Test Plan/Schedule, Time Tracking, Training Program, Transportation Engineering, User Interface/Experience (UI/UX), Value Analysis, Web Browsers, Wireframes
LOCATION
Seattle, WA
POSTED
30+ days ago
Job Description The Product Manager 2 for the Carrier Management System (CMS) is a key member of the Supply Chain Product Management team, responsible for developing and executing a strategic roadmap to enhance carrier operations, optimize transportation efficiency, and improve the overall delivery experience. This role will work cross-functionally with fulfillment operations, transportations, engineering, data science, 3rd party vendors and finance teams to ensure seamless carrier integrations, real-time tracking capabilities, and improved decision-making through data insights. Key Responsibilities Strategic Planning & Roadmap Execution + Define and drive the Carrier Management System roadmap, ensuring alignment with business goals and logistics strategy. + Partner with transportation, operations, and engineering teams to develop and implement scalable carrier management solutions. + Drive execution by managing backlog, defining user stories, and ensuring successful feature delivery. + Collaborate with finance and business stakeholders to assess value realization and cost savings. + Monitor KPIs to identify improvement opportunities and address performance degradation. Product Development & Delivery + Lead end-to-end product lifecycle, from discovery to post-launch validation. + Collaborate with UX, Engineering, and Research teams to design features that meet user and business needs. + Define requirements through wireframes, process flows, user stories, and acceptance criteria. + Rapidly prototype concepts with AI tools to align stakeholders and validate direction before engineering investment. + Ensure feature objectives are maintained during development by partnering closely with Engineering. Cross-Functional Collaboration + Build relationships with Engineering, Operations, Research teams to align priorities and resolve dependencies. + Communicate progress and results to stakeholders at all levels, including executive leadership. + Support incident triage and system health initiatives to maintain platform performance. Go-to-Market & Optimization + Design A/B testing plans and analyze results to refine features. + Execute launch strategies, including UAT, change management, and post-launch validation. + Drive adoption through effective communication and training programs. Qualifications Required + 4+ years of product management experience, preferably in supply chain, logistics, or transportation. + Bachelor's degree in Business, Engineering, Computer Science, or related field. + Proven ability to define/optimize processes and leverage data for decision-making. + Basic technical proficiency (Agile methodologies, APIs, system integrations). + Proficient with AI tools (e.g., Claude, ChatGPT, Cursor) and able to rapidly build working prototypes to validate ideas, communicate requirements, and accelerate discovery. Applicants should be prepared to share an AI-built prototype as part of the interview process. + Strong analytical skills with experience in KPI development and monitoring. + Exceptional communication and stakeholder management skills. + Ability to thrive in ambiguity and manage competing priorities. Preferred + Experience with carrier management systems (CMS) or transportation operations. + Familiarity with data governance and IoT technologies. + MBA or advanced certification in Product Management (e.g., CSPO). + Has personally built or shipped a product, prototype, or side project you can demo or share. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $121,500.00 - $188,500.00 Annual We've got you covered... Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and Disability + Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_16.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc About Us We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WINWe're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

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