Job Details:
Job Title: Sr. UX Designer (AI Proficiency)
Location: Charlotte, NC/ Irving, TX
Duration: 6 Months
Type: Full-Time, Contract
Description:
A company is seeking a highly organized contractor to support the development of an AI-powered sales enablement platform. In this role, you will partner with subject matter experts across Product, Sales, Marketing, Pricing, Operations, and more to create and maintain AI prompts and related source materials to form a library of use cases for the platform. You will manage multiple AI content projects simultaneously, interview subject experts to gather source materials and identify documentation gaps, organize and integrate content for effective AI grounding and user experience, and identify opportunities for new AI prompts and use cases across the business. This role requires intermediate to advanced AI competency, SharePoint expertise for collaboration and content management, and 5+ years of hands-on UX/UI design experience.
Top 5-7 Skills:
AI competency intermediate to advanced (ChatGPT, Claude, Copilot, AI prompts/workflows)
SharePoint expertise for collaboration and content management
UX/UI design 5+ years of hands-on experience
Project management and stakeholder management
Interviewing and gathering source materials from SMEs
Knowledge management and content organization
Self-starter with ability to work independently and influence across teams
Requirements for the role:
Intermediate to advanced AI competency and practical adoption of AI tools in design
SharePoint expertise for collaboration and content management
Minimum of 5+ years of hands-on experience in experience design (UX/UI)
Experience working with or creating AI prompts, workflows, or knowledge bases
Heavy usage of AI tools or platforms (ChatGPT, Claude, Copilot, or similar) and understanding of how to evaluate output quality
Strong project management and stakeholder management skills
Excellent communication, interviewing, and organizational abilities
Self-starter with ability to work independently and influence across teams
Education and Experience:
Bachelor's degree in Design, Human-Computer Interaction, Information Science, or a related field (preferred)
5+ years of hands-on UX/UI design experience
Or equivalent combination of education, experience, and training
Preferred Qualifications (Nice to Have):
5+ years of Product Management experience
Financial and/or Merchant Services background
UX Web Design Experience
Self-sufficient and proactive with innovative ideas and solutions
Proven ability of time management and advanced stakeholder communication abilities
Collaborative
Experience in product management, knowledge management, enablement, business analysis, or content strategy
Familiarity with SharePoint and UX/UI principles
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.