Product Information Specialist I

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Description

About Nite Ize

Nite Ize is a Boulder-based company that distributes over 500 innovative products worldwide to the largest retailers in the world. We pride ourselves in being fun and functional, trusted and innovative, and obsessively dedicated to making products that are not only guaranteed for life but guaranteed to improve your life. We are focused on creatively solving everyday problems through inventions like the Spotlit pet light, Steelie magnetic phone mounts, Gear Tie reusable rubber twist ties, S-biner dual carabiners and more!

Our success is rooted in integrity and in keeping our promises to each other and to our customers. Nite Ize provides employees an exceptional workplace that is respectful and considerate. We value our employees, and, in return, our employees have been the key contributors to our success since 1989.

The Production Information Specialist I is responsible for providing key product details to the retail partners of Nite Ize, including physical attributes of products as well as marketing attributes and assets.

The position for Product Information Specialist I is expected to be open until June 19, 2026.

Key Responsibilities for Product Information Specialist I

• Responsible for the assignment and execution of processing product information requests.
• Reviews new requests and delegates to Product Information Specialists, verifying completion and accuracy.
• Supplies Sales and external customers with accurate product information, including pricing, dimensions, barcodes, imagery, marketing assets, and related product data through Excel files, retailer templates, customer portals, and product management systems.
• Utilizes Product Information Management (PIM) module within Oracle, SmartSheet, and Brandfolder to gather product information.
• Collaborate with internal departments and external partners to validate product information, resolve data discrepancies, and address onboarding and customer-specific issues.
• Conduct accurate and timely upload of inventory feeds to customer portals when needed. Provide tracking for shipped items, and invoicing information for proper billing.
• Regularly review customer websites to ensure compliance with customer processes and information requirements.
• Collaborate with other Product Information Specialists and/or Manager for timely review and response.
• Assists with maintaining the ordering database used for tradeshows.
• Manages our internal fraudulent order checking process to address as needed.
• Assist with Order Management related tasks as needed.

Requirements

High School diploma or GED required.

Previous business experience preferred (order entry, distribution operations, customer service, or similar). Knowledge of Nite Ize operations a plus.

Demonstrated ability with Microsoft Office. Must be proficient in Excel. Outlook experience preferred.

Working knowledge of Oracle preferred.

Strong team-oriented mindset.

Ability to work at quick pace and have strong sense of urgency.

Ability to think creatively, provide innovative solutions, and seek out opportunities.

Possess analytical, problem-solving, strategic thought processes.

Must be detail-oriented with a focus on accuracy.

Self-motivated to complete tasks on time and improve team efficiencies.

Professional written and verbal communication skills required.

Must be able to thrive in a fast-paced, ever-changing work environment.

Must be able to communicate fluently (read, write, and speak) in English.

Must be 18 or older to apply.

Work Hours: This is a regular, benefits-eligible position with normal office hours. Hybrid schedule with on-site and work from home days.

Hiring Compensation for Product Information Specialist I: Hiring pay range: $19.00 - $21.50/hour DOQ.

Nite Ize offers a comprehensive, voluntary benefits program which includes:

• Medical, Dental, Vision
• Matching 401K Plan
• Vacation and Sick Leave
• 10 Paid Holidays
• Discounted pricing on Nite Ize products
• Fitness Facility and Professional Trainer Discounts
• Short-term and Long-term Disability
• Life/AD&D
• Voluntary Flexible Spending Accounts and/or Health Savings Account
• Pet Insurance
• And more!

Product Information Specialist I Reports to: Order Management Manager