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Product Designer, USA Regional Experiences

PDS Inc, LLC

Seattle, WA

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JOB DETAILS
SALARY
SKILLS
Business Growth, Customer Experience, Customer/Client Research, Design Services, Disbursements, Financial Services, Market Segmentation, Negotiation Skills, Onboarding, Process Improvement, Product Design, Product Engineering, Prototyping, Set Goals, Test Design, Time Management, User Experience Design (UXD), Wireframes, Writing Skills
LOCATION
Seattle, WA
POSTED
20 days ago
About the role:
The USA Regional Experiences team’s mission is to grow the US remittance send business by improving the customer experience across the moments that matter most - onboarding, payment, and disbursement. As an engineer on the team, you'll apply your front-end-leaning, full-stack skillset to the customer challenges that matter most for growing USA business - delighting the customer segments most critical to that growth. Your work will directly improve the lives of immigrants and their families sending money from the United States while helping build the next generation of trusted, borderless financial services.

You will:
• Facilitate the design process for your projects from end to end: discovery and concept ideation, flows and wireframes, full-fidelity prototype designs, and other interaction design deliverables.
• Collaborate, influence, and negotiate: partner with Product Managers, Engineers, Researchers, and Writers to define customer problems and goals.
• Design and ship world-class experiences: advocate for design in the planning and development process, create visually stunning interfaces that make emotional connections with users and communicate the brand, and champion cohesion and consistency to unite a growing family of products.
• Be the voice of our customer: proactively bring empathy and the voice of our customer / user insights to the teammates with whom you work.
• Manage your time effectively and be accountable for delivering work on schedule.

You have:
• 3+ years of product design experience.
• Strong portfolio showcasing thoughtfully designed, tested, and shipped experiences with depth and clarity.
• Experience driving product direction, setting goals, identifying opportunities, and making customer-centric decisions.
• Experience designing and prototyping complex workflows with Figma, ProtoPie, or similar products.

Compensation: $60/hour
We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.

PDSINC, LLC is an Equal Opportunity Employer.

About the Company

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PDS Inc, LLC