Product Content Specialist

Valvoline Inc

Lexington, KY

JOB DETAILS
SKILLS
Cisco Unity, Content Management Systems (CMS), Creative Services, Cross-Functional, Customer Experience, Customer Support/Service, Data Analysis, Data Quality, Data Recovery, Detail Oriented, Disability Insurance, File Management, Financial Analysis, Health Insurance, Industry Standards, International Operations, Life Insurance, Maintain Compliance, Marketing, Metrics, Operations Processes, Problem Solving Skills, Product Management, Product Marketing, Product Strategy, Product Support, Product/Service Launch, Regulatory Compliance, Resolve Customer Issues, SAP, Sales, Technical Sales, Time Management, Usability Engineering, eCommerce (B2X) Marketing
LOCATION
Lexington, KY
POSTED
30+ days ago

Why Valvoline Global Operations?

At Valvoline Global Operations, were proud to be The Original Motor Oil, but weve never rested on being first. Founded in 1866, we introduced the worlds first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the worlds largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.

With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isnt just about where we began; its about where were headed and how well lead the way. We are originality in motion.

Our corporate values-Care, Integrity, Passion, Unity, and Excellence-are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to: • Treating everyone with care. • Acting with unwavering integrity. • Striving for excellence in all endeavors. • Delivering on our commitments with passion. • Collaborating as one unified team.

When you join Valvoline Global, youll become part of a culture that celebrates creativity, innovation, and excellence. Together, were shaping the future of automotive and industrial solutions.

Careers for the Driven

Valvoline has a rewarding opportunity as a Product Content Specialist. We whole-heartedly adopt a never idle mindset. We also know that outstanding service begins and ends with our employees. So, were looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.

How Youll Make an Impact

Optimize and organize global online product content to align with Valvoline data standards, governance requirements, and brand guidelines. Ensure product information is accurate, consistent, and structured to address customer needs, and answer common questions across regions and channels. Identify and resolve content gaps to improve clarity, usability, and overall customer experience. Develop, publish, and maintain product content within the Hybris product content management system, effectively structuring attributes, specifications, descriptions, and digital assets. Maintain compliance with global data standards. Partner cross-functionally with Product, Marketing, eCommerce, and regional teams to support product launches, updates, and ongoing content optimization.

Responsibilities Include

  • Prepare and manage load files for syndicating Valvoline product GDSN and marketing data to customers, ensuring accuracy, completeness, and compliance with customer and industry requirements.
  • Develop and deliver PIES and ACES data files to support customer systems and enhance their digital product presence, ensuring accuracy, compliance, and alignment with industry standards.
  • Build comprehensive knowledge of data standards and processes, along with a strong understanding of the business and how data enables operational effectiveness and supports customer needs.
  • Collaborate with IT, Product Strategy, Creative Services, EH&S, Technical, Sales, and Marketing teams globally to meet business requirements and deliver a seamless, positive digital experience for Valvoline.
  • Create and maintain global SAP Master Data, ensuring accuracy, compliance with Valvoline standards and governance rules, and completion within established service level metrics.
  • Collaborate with external vendors and customers to deliver data in customer-specific, consumable formats and resolve issues related to data transmission and syndication.
  • Support digital initiatives through ad hoc analysis and reporting to address evolving business needs and inform decision-making.

What Youll Need

  • Associates Degree
  • Bachelors preferred or work experience equivalent
  • SAP work experience
  • Strong process orientation with exceptional attention to detail
  • Proficient in data retrieval and analysis
  • Ability to quickly and creatively resolve customer issues to enhance satisfaction
  • Flexible and self-motivated, with strong time management skills and the ability to adapt to shifting priorities

Benefits That Drive Themselves

  • Health insurance plans (medical, dental, vision)
  • Health Savings Account (with employer base deposit and match)
  • Flexible spending accounts
  • Competitive 401(k) with generous employer base deposit and match
  • Incentive opportunity*
  • Life insurance
  • Short- and long-term disability insurance
  • Paid vacation and holidays*
  • Employee Assistance Program
  • Employee discounts
  • PTO Buy/Sell Options*
  • Tuition reimbursement*
  • Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position or tenure.

Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at: • Email: Valvolineglobalcareers@valvolineglobal.com

This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.

Are You Ready to Make an Impact?

At Valvoline Global, were looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today.

Requisition ID: 2207

About the Company

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Valvoline Inc