The Senior Product Analyst supports enterprise implementation of real-time location services (RTLS) solutions across healthcare facilities. This position partners with physical security, emergency operations, IT, and facility leadership, with a strong focus on project management, vendor coordination, and delivery of scalable RTLS solutions.
Responsibilities
Implementation & Project Management
Lead end-to-end Kontakt.io RTLS implementations across multiple facilities
Develop and manage project plans, timelines, risks, and milestones
Coordinate cross-functional teams (clinical, IT, security, vendors)
Ensure on-time delivery, system performance, and compliance standards
Support go-live activities and post-implementation stabilization
Product & Integration Support
Translate operational and clinical requirements into technical solutions
Define and document integration workflows (HL7, APIs, IoT platforms)
Partner with vendors to deliver training materials and user adoption plans
Support system upgrades, testing, and lifecycle management
Operations & Optimization
Support Power BI and data analytics initiatives tied to RTLS data
Troubleshoot incidents and maintain knowledge base documentation
Drive optimization initiatives including SSO, workflow improvements, and multi-site deployments
Requirements
Bachelor’s Degree
5+ years experience in technology implementation, product, or project management
Strong project management and stakeholder coordination skills
Advanced proficiency in Microsoft Office Suite
Strong execution and organizational skills with ability to manage multiple projects
Effective communication and stakeholder engagement
Ability to drive results, accountability, and continuous improvement
Analytical mindset with focus on data integrity and system performance