Product AI Engineer, Voice Systems

About Sage CareSage Care is a fast‑growing, early‑stage healthcare startup founded by executives from Apple, Uber, Carbon Health and backed by General Catalyst and Chelsea Clinton. It has a strong customer pipeline and is transforming healthcare by simplifying care navigation through an AI‑powered platform that helps patients find the right doctor, enables providers to focus on patients who need them most, and delivers faster access to care. The company has expanded internationally to the MENA region with health‑system partners.About The RoleWe're hiring a product‑mindful AI Engineer to build and improve Sage Care's AI Voice platform. The role is hands‑on: ship features, debug live‑call issues, and improve voice agent performance. You'll work closely with experienced engineers and product to deliver high‑quality voice experiences for patients and providers.Key ResponsibilitiesBuild and ship features for AI‑powered voice experiencesDebug issues from real calls and improve system behaviorWork with components such as transcription, LLMs, and APIsHelp improve latency, reliability, and conversation qualityContribute to testing, monitoring, and observabilityCollaborate closely with product to iterate on user experienceQualificationsRequired2–3 years of software engineering experienceStrong programming skills (Python preferred)Experience building backend systems or APIsProduct mindset, cares about user experience and outcomesEagerness to learn and work in a fast‑paced environmentComfortable with ambiguity and problem solvingNice to HaveExposure to AI/ML or LLM‑based applicationsExperience with real‑time systems or APIsInterest in voice systems or conversational AIExperience at a startup or small teamWhat Success Looks Like In This RoleShips features that improve real customer experienceCan debug and fix issues in production with guidanceGains understanding of how AI systems behave in practiceContributes to improving system reliability and performanceGrows into owning components end‑to‑end#J-18808-Ljbffr