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Prod Support engineer.

Argyle Infotech

Phoenix, AZ

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JOB DETAILS
SALARY
SKILLS
Ansible, Application Programming Interface (API), Authentication, Best Practices, Communication Skills, Continuous Improvement, HTML5, IT Service Management (ITSM), Identify Issues, Incident Management, Internet Security, JSON, Java, JavaScript, Knowledge Repositories, Management of Information Systems/Technology (MIS), Microservices, Open Source, Operational Support, Performance Analysis, Preventative Maintenance, Product Engineering, Product Support, Production Support, Python Programming/Scripting Language, Quality Metrics, Root Cause Analysis, Scripting (Scripting Languages), Service Delivery, Splunk, Team Lead/Manager, Technical Support, Unix Shell Programming
LOCATION
Phoenix, AZ
POSTED
Today
Production Support Engineer Opportunity

We have a new Production Support opportunity with one of our BFS clients, AMEX. We need profiles for this role. Kindly do the needful.

Number of positions: 2 Position: Prod Support engineer.

Pay Rate: 40/hr. (to me)

Candidate Experience: Three plus years of experience.

Location: Phoenix, AZ

Note: Production support experience is mandatory, the client will not do upskilling. Kindly send me the candidates who have production support and coding experience.

Technical Skills
  • Proficiency in coding with JSON, Java, HTML5, JavaScript, and Unix Shell Script.
  • Experience with observability monitoring tools (e.g., Splunk, ELF, Dynatrace, or other open-source tools).
  • Hands-on experience in building APIs, microservices, and working with application performance monitoring tools.
  • Familiarity with scripting and automation using tools like Ansible, Python, and Java.
IT Service Management (ITSM)
  • Good understanding of ITSM concepts, which are crucial for managing IT services and ensuring they meet business needs.
Production Support Experience
  • Experience in production support, service delivery, or operations support environments.
  • Ability to conduct root cause analysis, troubleshoot application and system issues, and contribute to preventive maintenance.
Security Background
  • A background in security, particularly in authentication and cybersecurity, is advantageous.
Disaster Recovery and Resiliency
  • Experience in participating in disaster recovery testing and implementing resiliency measures for applications and platforms.
Collaboration and Communication
  • Ability to work with subject matter experts (SMEs), leads, and other teams to ensure quality standards.
  • Experience in handling executive escalations, incident management, and effective communication with stakeholders.
Continuous Improvement
  • Contributing to continuous service improvement by maintaining best practices and knowledge repositories.

Thank you.

About the Company

A

Argyle Infotech