Procurement Process & Operations Director

Job Title: Procurement Process & Operations Director
Duration: 12 Months
Location: Dallas, TX (Hybrid)

Job Description:

• Procurement Process & Operations Director is a senior interim leader responsible for covering the full scope of the Procurement Process & Operations function during a planned leave period of 8 months.
• The role leads three sub-teams Process & Policy, Offshore/Operations, and Change Management Enablement.
• The role acts as the primary point of accountability for governance, process design, operational delivery, and strategic programme continuity.
• Reports directly to the VP, Procurement and is expected to operate with a high degree of autonomy, maintaining momentum across active workstreams and representing the function at a senior level.

Responsibilities:

• Team Leadership: Lead and manage the Process & Policy, Offshore/Operations, and Change Management sub-teams on a day-to-day basis.
• Provide direction, remove blockers, manage priorities, and maintain team performance and engagement across the coverage period.
• Governance & Policy Oversight: Oversee the procurement policy framework, ensuring policies remain current, consistent, and aligned to internal controls and regulatory requirements.
• Act as the senior escalation point for policy exceptions, waivers, and cross-functional governance matters involving Legal, Finance, and Compliance.
• Process Design & Transformation: Maintain momentum on active process design workstreams, including future state process definition, documentation of SOPs and work instructions, and alignment of process design to system.
• Ensure process outputs are lean, practical, and ready for adoption.
• Offshore & Operations Management: Oversee the offshore procurement operations team, ensuring BAU delivery is maintained, SOP adherence is monitored, and capacity is managed effectively.
• Programme Continuity: Maintain progress across active strategic programmes including the Procurement Excellence Programme workstreams. Ensure workstream owners remain on track and key milestones are not delayed.
• Enablement & Knowledge Management: Oversee the upkeep of the procurement intranet/org site and enablement infrastructure. Ensure policy, process, and guidance content remains current and accessible.
• Support the Training & Communications function in delivering against its programme plan.
• VP Support & Senior Stakeholder Engagement: Act as the senior point of contact for the VP, Procurement, providing regular updates, escalating risks, and representing the function in leadership forums, offsites, and cross-functional governance meetings.
• Engage with senior stakeholders across Finance, Legal, IT, and the business as required.
• Headcount & Resource Management: Manage open headcount processes and resource planning for the function during the coverage period, including contingent worker onboarding and any in-flight recruitment activity.

Qualifications:

• Experience: Senior procurement leader with a proven track record in procurement operations, process transformation, or governance.
• Team Management: Demonstrated experience leading multi-disciplinary teams, including offshore or shared service models.
• Programme Management: Able to manage multiple concurrent workstreams with competing priorities; comfortable holding accountability for delivery without direct day-to-day involvement in every workstream.
• Systems: Familiarity with enterprise procurement platforms (Coupa, SAP Ariba, or equivalent); understanding of S2P process design and system configuration principles.
• Stakeholder Management: Confident operating at VP and Director level; able to communicate complex topics clearly and influence without authority across functions.
• Preferred: Experience in a Centre of Excellence or procurement transformation environment; exposure to ERP transition pro