The State Procurement Agency Administrator will play a key role in supporting procurement processes by performing critical administrative tasks and providing resolution support. Key responsibilities include conducting basic contract reviews to identify and address Personally Identifiable Information (PII) concerns. Preparing and posting contracts, requests for quotes (RFQs), and related documentation to online platforms in accordance with agency standards. Handling support tickets and phone calls to assess, research, and resolve issues or inquiries raised by requestors. Collaborating with requestors to provide guidance and resolution for procurement-related tasks or challenges. Maintaining organized records and ensuring compliance with relevant policies, procedures, and timelines. Providing excellent customer service and ensuring clear communication with internal and external stakeholders.
Previous experience in procurement, contract management, or a related field. Experience in ticketing systems or customer service platforms Knowledge of state procurement policies and procedures Degree or coursework in business administration, business management, public administration or finance. Strong problem-solving skills to assess, research and resolve procurement related issues effectively. Background in legal studies.