Processing Assistant Supervisor - WIC
Salary
$47,167.86 Annually
Location
Health & Human Services, NC
Job Type
Full-time
Job Number
00014
Department
WIC
Opening Date
07/21/2026
Closing Date
8/4/2026 11:59 PM Eastern
Job Purpose
This position works as a direct assistant to the WIC Director and requires considerable knowledge of the work unit, organization, and relevant regulations. Works as a direct supervisor to the support staff, which consists of WIC clerical staff, and oversees the management of program function in the clerical area and vendor unit. Works closely with the nutrition staff in a support position. Functions as the Vendor Manager and provides assistance and accountability for the WIC Vendor section. Interprets and explains policies and procedural guidelines to ensure compliance of the WIC administrative areas. Other duties as assigned by supervisor and/or Health Director.
Responsibilities
Qualifications
Completion of high school or equivalent and four years of progressively responsible secretarial or clerical/administrative/office management experience; or completion of a two-year secretarial science or business administration program and two years of progressively responsible secretarial or clerical/administrative, office management experience; or completion of a four-year program in a college or university preferably with a major emphasis on coursework in business administration, public administration, or other related field; or an equivalent combination of training and experience.
Skills & Abilities
Accountability - Ability to accept responsibility and account for his/her actions. Ability to organize and manage time and resources.
Accuracy - Ability to perform work accurately and thoroughly. Considerable knowledge of general office management techniques and basic calculations.
Compassion - Ability to show kindness, empathy and genuine care. Ability to understand an individuals socio-economic status and life-styles with respect for individual differences.
Honesty - Ability to be truthful, maintain high level of confidentiality and viewed as credible in the workplace.
Integrity - Trustworthiness to a degree that one is incapable of being false to a trust, responsibility or pledge. Ability to monitor and maintain quality standards of client services using current WIC and health department protocols.
Judgment - Ability to use good judgment and discretion as it relates to following policies and procedures. Knowledge of interrelationships between health and social service programs, and of appropriate community resources for referral of clients.
Oral Communication - Ability to communicate effectively with others using the spoken word. Knowledge of general human behavior and techniques for effecting problem solving, answering questions and providing quality customer service.
Safety-Minded - Ability to create a safe work environment; managing risks; reducing exposure liabilities.
Teamwork - Ability to work with others successfully and productively for the common cause and desired end goal with skill in supervising and organizing the work of others.
Written Communication - Ability to write clear and concise documentation and correspondence.
Health Insurance - Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment.
Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA.
Dental Benefit - Alamance County offers one dental insurance (Delta Dental) plan for FT employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of FT employment.
Vision Insurance - A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.
Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more.
Life Insurance - Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents.
Retirement Benefits - Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed.
Time Off Accruals:
Vacation Time - Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year.
Sick Time - All County full time employees earn 12 days of sick leave per year.
County Observed Holidays - Alamance County will observe the State of North Carolina Holiday Schedule.
Wellness Benefits & Programming:
Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all its free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isnt recorded.
Help is available 24/7/365 by telephone.
Alamance County Employee Health Center: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the health center. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.
Services Available:
Treatment of injuries or illnesses such as flu, sinus Infection, pink eye, sprains, strains or fever.
Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...)
Assistance with finding a Primary Care Provider
Health Education and Counseling
Triage and referrals to specialists when appropriate.
Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave, Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.
Employee Fitness Center:
Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.
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It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and end dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will NOT be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. By entering your initials in the free text cell below, you are acknowledging your understanding of the above and that you have provided all relevant education, experience, skills and certifications/licensures on this application.
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If you have a college degree, what was your major area of study? Enter N/A if this does not apply.
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Do you have a valid drivers license?
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Are you able to speak and communicate effectively in Spanish?
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Please explain any work experience with the WIC Program. Enter N/A if this does not apply.
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This position will oversee the staff in the WIC lab. This position may perform finger sticks? Are you able to perform these duties?
Required Question
Employer Alamance County Government
Address 124 West Elm Street
Graham, North Carolina, 27253
Phone 336-570-4028
Website http://www.alamance-nc.com