Process Manager

Job Description

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Job Title: Process Manager

Posting Start Date: 5/11/26

Division: Doors

Posting Area: Operations + Manufacturing

Job Location: Towanda, PA

Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment.

About Woodgrain: Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Job Summary The Process Manager is responsible for managing and optimizing the daily operations of our production processes. This position ensures safety, quality, financial and efficiency standards are met, while leading a team of process leaders/technicians and supporting continuous improvement and troubleshooting efforts.

Key Responsibilities:

• Supervise and direct technical personnel in the assigned process area to ensure KPI targets are achieved.
• Monitor process parameters, document actions, and results. Adjust equipment settings to optimize throughput, yield, inventory accuracy, and quality.
• Ensure compliance with safety, environmental, and quality regulations and company standards.
• Perform root cause analysis for process deviations and implement corrective actions.
• Partner with maintenance and engineering to ensure reliability and uptime of equipment.
• Maintain accurate process records, shift reports, and production data.
• Work with operations to help better communicate performance metrics and priorities.
• Support, create training, and enforce standard operating procedures (SOPs), lockout/tagout, and other safety systems.
• Train, coach, and evaluate team members to ensure performance and adherence to process controls.
• Drive continuous improvement efforts through Lean, Six Sigma, or similar methodologies.

Qualifications:

• Bachelors Degree in engineering, science, leadership, operations, or related fields preferred.
• Strong organizational and documentation skills.
• Excellent communication and interpersonal abilities.
• Familiarity with safety programs, standard work, and continuous improvement concepts.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficiency with office software and data-entry systems. Experience with Power BI and Reporting Dashboards a plus.

Core Competencies:

• Communication and collaboration
• Problem-solving and analysis
• Safety and environmental awareness
• Leadership support
• Continuous improvement mindset

Physical Demands: The physical demands and work environment are representative of manufacturing environment. While performing the duties of this job, the Maintenance Technician is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift or move up to 40 pounds. This is a full-time position. This position regularly requires long hours and weekend work.

Travel: This position does not require travel to other Woodgrain locations.

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com or through our partnership with Indeed using their "Apply with Indeed" feature. Woodgrain will never ask candidates for money to cover hiring costs. Woodgrain does not charge any fees for job applications or hiring procedures.

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