Process Manager

• You will oversee designing, optimizing, and implementing processes and improvements. You will implement solutions, with a focus on creating efficiency and scale through technology and automation.
• You will oversee, design, and prioritize technical operations roadmaps, working to implement and improve the efficacy and efficiency of existing operational processes or unlock new capabilities.
• Lead and cross-collaborate on iterative problem definition and technical design/scoping to build solutions. Use data to independently guide decisions that affect strategy.
• Identify risks; respond to and resolve issues, errors, and escalations through investigation to produce insights for short-, medium-, and long-term technology-enabled solutions.
• Distill the requirements of new product and market expansions and design automated workflows to reduce manual work requirements.
• Support engineers, analysts, and other Operations team members to resolve escalations through issue investigation to produce insights, training, and technical tooling.
• Understand the operations ecosystem, technology, and data models, and their current strengths, weaknesses, and gaps.

Must Have:

• Ability to Teach/Coach
• Experience as a Team Leader
• Normal schedule of 3 days/week (6 hours per day / 18 hours per week). Minimum of 16 hours/week (vacation allowed when planned and agreed upon). Approval needed for more than 20 hours/week. Schedule may flex depending on machine downtime/needs. Schedule applies from 6/22/26 through 10/2/26.
• Operational Trainers Role Responsibilities:
  • Train new hires on operational standards of papermaking equipment.
  • Train new hires on CIL standards and RLS standards/processes of the papermaking equipment.
  • Train/assist new hires on identifying the 7 types of defects and fixing defects.
  • Audit equipment for defects and assist on returning equipment to base.
• Strong Communication
• Strong Leadership

Nice to Have:

• Experience with problem-solving tools
• Technical Skills (Mechanical and/or Electrical)