Process Improvement Manager

Company Description

Passion for Life (P4L), a 501c nonprofit

The mission of Passion for Life is to help high school students identify their passion and help them create a plan to turn them into rewarding careers.

Our organization is growing, which has prompted us to be proactive and think differently. This has led to the development of systems and processes that help us impact more youth in metro Atlanta.

Job Description

Position Overview: As a growing non-profit organization, we're dedicated to improving our policies, procedures, and practices whilemaintaining a supportive, family-oriented work environment. We're looking for a candidate who is:

• Passionate and self-motivated, bringing their unique skill set and ideas to the table.
• Confident and comfortable working in a fast-paced environment with ambiguity.
• Capable of taking on multiple responsibilities with ease.
• A solution-focused impact player who can solve challenges individually and as a team.
• If you're looking for an opportunity that fosters the growth and development of all team members and promotes a Passion for life, apply for this position today!
• This is a volunteer (unpaid), part-time role with 5-6 hours per week of commitment. This role has many internal rewards.

• Gain valuable experience in nonprofit development
• Make a meaningful impact on the lives of underserved communities
• Increase your networking opportunities
• Collaborate with a knowledgeable Team
• Boost your untapped potential and master new skills
• Upgrade your resume
• Work in a flexible schedule that fits your life
• Outshine other applicants for higher positions and promotions
• Add new accomplishments to your annual goals

• Assessment: Collaborate with cross-functional teams to analyze current processes, workflows, and operational challenges, specifically within career coaching and immersive experience programs.
• Identify process bottlenecks, inefficiencies, and areas for improvement through data analysis, stakeholder feedback, and regular process reviews.
  Collaborate with the leadership team to allocate appropriate resources, budget, and support for process improvement initiatives.
• Development: Develop and implement comprehensive process improvement strategies that align with the organization's mission and goals.
• Lead process improvement initiatives from conception to execution, including designing new workflows, creating processes and documentation, and implementing changes and automation.
• Assist with fostering a culture of continuous improvement by promoting awareness, knowledge sharing, and employee engagement in process enhancement efforts.
• Implementation: Conduct training sessions and workshops to educate team members about new processes, tools, and methodologies.
• Measurement: Establish key performance indicators (KPIs) and metrics to measure the success and impact of process enhancements.
• Monitor and track the progress of process improvement projects, ensuring timely execution and delivering measurable outcomes.
• Collaborate with the Research & Evaluation Team regarding data insights to inform process improvement planning and assessment.

• Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred.
• Proven experience (1-2years) in process improvement, business analysis, or operational excellence roles.
• Strong familiarity with process improvement methodologies such as Lean, Six Sigma, Kaizen, etc.
• Exceptional analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
• Excellent project management skills, including the ability to lead and oversee cross-functional teams.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders and present complex ideas concisely.
• Passion for empowering and uplifting underserved youth, aligning with the organization's mission.
• Proficiency in process mapping, data visualization, and relevant software tools.
• Experience in the nonprofit sector or working with youth development programs is a plus.