Process Design Consultant - Jacksonville, FL & Addison, TX

Position: Process Design Consultant

Location: Jacksonville, FL & Addison, TX

Contract: 6/29/2026 - 6/28/2027

Schedule: Monday - Friday | Business Shift

Pay Rate: $35.41/HR, Paid Weekly

Position Overview:

• Wealth Management Operations (WMO) provides end-to end operational support of, Private Bank, and Workplace Benefits.
• Within WMO, the Business Strategy and Transformation organization includes an Artificial Intelligence (AI) Strategy team focused on enabling responsible and effective use of AI across operations.
• The role focuses on facilitating deep process discovery, documenting current state workflows, and partnering with stakeholders across operations, technology, and risk to surface opportunities were AI, automation, or workflow changes may improve the processes or functions.
• Evaluate end to end processes, roles, and technology to understand how WM Operations function today and where AI or other automation may add value.
• Facilitate working sessions with business and operations stakeholders to document current state processes and decision flows.
• Partner with cross-functional teams to understand business needs and drive the adoption of AI tools to enable process improvements.
• Question assumptions and surface inefficiencies by examining how work is performed versus how it is designed or documented.
• Enable opportunities to move forward by aligning with AI governance requirements and risk review processes.
• Support the shaping and documentation of opportunities, including inputs to business cases.
  
  

Required Skills:

• Hands on experience using artificial intelligence tools, with a practical understanding of how they can be applied within operational workflows.
• Strong process analysis skills, including the ability to break down complex workflows, roles, and decision points.
• Exceptional pattern recognition and critical thinking skills, with the ability to identify inconsistencies, anomalies, and inefficiencies.
• Creative and innovative mindset, able to explore alternative approaches and think differently about how work is performed.
• Proven ability to work independently, take ownership of deliverables, and operate effectively with minimal direction in fast paced environments.
• Strong facilitation skills, including the ability to lead working sessions, extract information, challenge gaps, and surface hidden dependencies.
  
  

Desired Skills:

• Experience supporting operations functions or process management knowledge.
• Innovation and continuous improvement experience

Working Conditions:

• May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
• The ability to lift up to 30lbs.
• Use of computers and technology.

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity; we are made a stronger organization and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life. Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation, please email our HR team hr@canonrecruiting.com