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Engineering Jobs

Process Automation Specialist

eTeam Inc.

Columbus, OH

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JOB DETAILS
SALARY
$22.06–$28.96 Per Hour
SKILLS
Analysis Skills, Automation, Call Center Operations, Call Centers, Computer Certifications, Computer Programming, Database Management Software/Systems (DBMS), Database Technology, Debugging Skills, Detail Oriented, Identify Issues, Interpersonal Skills, Microsoft Access Database, Microsoft Visual Basic for Applications (VBA), Microsoft Visual Studio, Multitasking, Needs Assessment, SQL Databases, Software Development, Team Player, Test Plan/Schedule, Testing, Unit Test, Validation Testing
LOCATION
Columbus, OH
POSTED
6 days ago
Title: Process Automation Specialist
Location: Columbus, OH 43215 (Hybrid or Remote)
Duration: 12 months

Qualifications:
Job Summary
 
  • The purpose of the Process Automation Specialist is to design, develop and implement automation technology solutions using Visual Studio, Pega, Access, SQL databases and other technologies that enhance and support the performance of the Customer Contact Centres’ strategic goals and objectives; trouble shoot when technology issues occur and act as the liaison with IT.
 
Responsibilities:
  • Required Qualifications For Position
  • Bachelor's Degree or certification in Computer programming/management.
  • 1-3 Years of experience developing applications in a corporate environment.
  • Enhanced knowledge and understanding of CIS and/or DIS.
  • Completes tasks independently as well as in small team setting.
  • Must be motivated with a high degree of initiative, a quick learner, and have the ability to manage multiple priorities in a fast-paced
  • environment.
  • Self-Motivated, detail oriented, ability to maintain high level of accuracy Must demonstrate a high level of attention to detail.
  • Must demonstrate ability to learn new technologies and tools.
  • Must demonstrate strong analytical and troubleshooting skills.
  • Must demonstrate the ability to balance development, testing, and support roles.
  • Must demonstrate strong interpersonal skills and ability to work well with others.
  • Advanced skills with personal computers, data base management, and software such as M365 Office.
  • Flexible in working a schedule including nights, weekends, stand-by and emergency support as assigned.
  • Support Leaders in testing and/or developing test plans. Validation testing pre and post technology changes
  • Individuals who are collaborative, open-minded, and driven.
  • Develops, codes, unit tests, debugs, and implements RPA solutions
  • Reviews and analyses organizational needs and goals to determine future impacts to applications and systems.
 
Preferred Additional Qualifications for Position
  • 1-3 years Programming experience in Robotic Process Automation
  • 1-3 years Developing VBA applications.
  • less than 1 year Experience in Call Centre Operations
  • LEAN
  • Six Sigma
 
 

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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