Process Automation Specialist #26-14318

US Tech Solutions, Inc.

Columbus, OH

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JOB DETAILS

SALARY

$25.20–$42 Per Hour

SKILLS

Analysis Skills, Automation, Call Center Operations, Call Centers, Computer Certifications, Computer Programming, Database Management Software/Systems (DBMS), Database Technology, Debugging Skills, Detail Oriented, Identify Issues, Interpersonal Skills, Microsoft Access Database, Microsoft Visual Basic for Applications (VBA), Microsoft Visual Studio, Multitasking, Needs Assessment, SQL Databases, Six Sigma, Software Development, Team Player, Test Plan/Schedule, Testing, Unit Test, Validation Testing

LOCATION

Columbus, OH

POSTED

4 days ago

Duration: 12 Months Contract with possible extension

Job Summary: The purpose of the Process Automation Specialist is to design, develop and implement automation technology solutions using Visual Studio, Pega, Access, SQL databases and other technologies that enhance and support the performance of the Customer Contact Centers' strategic goals and objectives; trouble shoot when technology issues occur and act as the liaison with IT.

Responsibilities:

1-3 Years of experience developing applications in a corporate environment.
Enhanced knowledge and understanding of CIS and/or DIS.
Completes tasks independently as well as in small team setting.
Must be motivated with a high degree of initiative, a quick learner, and have the ability to manage multiple priorities in a fast-paced environment.
Self-Motivated, detail oriented, ability to maintain high level of accuracy Must demonstrate a high level of attention to detail.
Must demonstrate ability to learn new technologies and tools.
Must demonstrate strong analytical and troubleshooting skills.
Must demonstrate the ability to balance development, testing, and support roles.
Must demonstrate strong interpersonal skills and ability to work well with others.
Advanced skills with personal computers, data base management, and software such as M365 Office.
Flexible in working a schedule including nights, weekends, stand-by and emergency support as assigned.
Support Leaders in testing and/or developing test plans. Validation testing pre and post technology changes
Individuals who are collaborative, open-minded, and driven.
Develops, codes, unit tests, debugs, and implements RPA solutions
Reviews and analyzes organizational needs and goals to determine future impacts to applications and systems.

Preferred Additional Qualifications for Position

1-3 years Programing experience in Robotic Proces Automation
1-3 years Developing VBA applications.
less than 1 year Experience in Call Center Operations
LEAN
Six Sigma

Education:

Bachelor's Degree or certification in Computer programming/management.

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

Process Automation Specialist #26-14318

US Tech Solutions, Inc.

Columbus, OH

About the Company

US Tech Solutions, Inc.

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