Accounts Receivable, Communication Skills, Computer Skills, Customer Experience, Customer Support/Service, Interpersonal Skills, Point of Sale (POS) Systems, Reconciliation, Sales
LOCATION
Charlotte, NC
POSTED
5 days ago
Sunset Hills Golf Course, located in Charlotte, NC, is pleased to announce an excellent career opportunity for a Pro Shop Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you'll contribute to a global leader in golf and community management. The Golf Shop Attendant will offer friendly and expedient service to the property's guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf-related activities.
Qualifications, Experience and Skill Requirements:
Must have a friendly and positive personality
Must have strong communication and interpersonal skills
Must have basic computer skills
Must be dependable and have a strong work ethic
Knowledge about the game of golf preferred
Position Responsibilities:
Process customer reservations for guests of the golf course
Provides customer service to arriving guests to help expedite check-in process
Arranges and displays golf shop inventory as necessary and directed
Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
Issues receipts for guest purchases
Takes messages for staff or guests
Assists in packing and unpacking inventory and golf operations supplies
Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
Perform related duties as assigned by supervisor or manager
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.