Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
ABOUT THE JOB
Marathon Health medical receptionists provide administrative support in Marathon On-Site medical clinics.
ESSENTIAL DUTIES & RESPONSIBILITIES
• Welcomes patients and visitors by greeting them, in person or on the telephone; answering and/or referring inquiries • Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone • Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule; reminding provider of service delays • Comforts patients by anticipating patients anxieties and answering questions • Ensures availability of treatment information for the provider by filing and retrieving patient records • Maintains patient accounts by obtaining, recording, and updating personal and financial information. • May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties. • Maintains front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries. • Assists Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required. • May scan and upload forms as necessary. • Maintains confidentiality of patients and their records • Performs other duties as assigned or required
QUALIFICATIONS
High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience. Associate degree in healthcare or a related field preferred. Must be proficient in the use of an electronic medical record system; prior experience with Athena strongly preferred.
Pay Range: $18.00-22.00/hr
The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected.
To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.