Now Hiring Private Pay Billing Specialist
Full Time
Springfield, MO
Phoenix Home Care and Hospice is hiring a Private Pay Billing Specialist to support our Financial Services team. This role is ideal for someone who is organized, detail focused, and confident handling billing, collections, and communication with both internal teams and clients.
If you enjoy working with numbers, solving problems, and keeping things accurate and on track, this is a great opportunity to grow in a stable, team driven environment.
What You Will Do
Represent the Financial Services team professionally on the phone and in person
Generate and post revenue on a weekly basis
Submit claims and follow up on denials
Handle collections and maintain accurate account records
Communicate with operations and internal teams to resolve issues
Maintain organized, timely, and accurate documentation
Support additional billing and administrative tasks as needed
What You Need
At least 1 year of office or administrative experience
Basic knowledge of Microsoft Office including Word, Excel, and Outlook
Strong communication skills both written and verbal
Professional phone presence and customer service skills
Attention to detail and ability to stay organized
Ability to multitask and problem solve in a fast-paced environment
Ability to work independently and as part of a team
Positive, professional attitude
Billing or collections experience preferred, but we will train the right person
What We Offer
Eligibility after 60 days
Multiple Major Medical plans including dental and vision
Spousal and family coverage options
401k with company match
Paid Time Off starting at hire
Employee recognition programs
Supportive, team-oriented culture
At Phoenix Home Care and Hospice, our mission is to create New Beginnings for our caregivers and clinicians while delivering care built on compassion, honesty, and patience.
Choose Phoenix. Apply today.
Our Mission Statement
Our mission is to offer New Beginnings and meaningful opportunities to caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.
OUR CORE VALUES
Our written core values reflect, in words, what is truly important to us as an organization. In our mission, we highlight the pillars of this culture: compassion, honesty, and patience. These descriptive words define our culture.
Also in our DNA, we find the following valuable qualities:
Responsibility – We take full responsibility for our actions.
Respect – We treat each other and those we serve with equal and high-level respect.
Excellence – We strive to exceed the expectations standard in our industry, giving plus one service.
Empathy – In all that we do, we ask, “What would I want if it were me?”
Potential – We strive to help everyone reach their full potential in life.
Courage – With optimistic and brave hearts, we face each challenge, celebrating successes and viewing failures as opportunities to grow.
Community – We are active participants in our communities, reaching out to be good neighbors.
Our Story
The legend of the phoenix bird is a story of ever-changing growth and rebirth. The beautiful mythical creature reflected the lights and colors of the morning sunrise – always chasing the light and capturing all that was beautiful. The phoenix is a symbol of constant rebirth, renewal, and fresh starts. It is not a story of ashes, but rather of beauty and upward thinking (Isaiah 61:3).
OUR ENERGY is focused on improving quality of life, perpetuating positive attitudes, and embracing the challenges life places before us with grace, respect, and compassion.
OUR CATALYST to consistently rise to new heights is a combination of perpetual learning, measurement of success, looking through the eyes of those we serve, and listening with our hearts, which causes us to pause and discover what is really important in each situation. Within the listening and the application of learning, we find new beginnings.
WE ARE PHOENIX HOME CARE.
Phoenix provides Home Health Care services to those who desire to remain independent at home. Phoenix provides acute Skilled Nursing through Home Health Services; Private Duty Nursing to Children with Special Needs; Privately Paid Services such as nursing, nurse-aide or companion level assistance with activities of daily living from a few hours a day to around-the-clock care; State funded In-home Services (homemaker chores, errands and shopping, personal care, education, medication set-ups and reminders; and Consumer Directed Services where Phoenix serves as a state vendor to provide administrative support services.
Corporate Office Location: 3033 S. Kansas Expressway, Springfield MO 65807. Additional offices in St. Louis MO, O'Fallon MO, O'Fallon IL, Cape Girardeau MO, Branson MO, Joplin MO, Jefferson City MO, Columbia MO, Camdenton MO, Sedalia MO, Independence MO, Overland Park KS, Wichita KS, Lebanon KS, Montrose CO, Loveland CO, and Plano TX.