Auditing, Best Practices, Claims Management, Coaching, Consulting, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Management, Customer Support/Service, Data Analysis, Detail Oriented, Ecosystems, High Net Worth, Insurance, Leadership, Licensing, Maintain Compliance, Market Trend Analysis, Marketing Strategy, Mentoring, Negotiation Skills, People Management, Private Client Services, Regulatory Compliance, Revenue Growth, Risk, Secondary School, Service Delivery, Systems Maintenance, Team Building, Team Player, Time Management
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview:
Are you ready to take your career to the next level by working with prestigious clients and delivering tailored insurance solutions? As a Private Client Service Manager at Gallagher, you’ll be the trusted advisor for High Net Worth individuals, managing their personal insurance programs and ensuring their unique needs are met with precision and care. Reporting to the Private Client Service Supervisor, you’ll play a pivotal role in safeguarding their lifestyles, growing relationships, and driving new business opportunities.
How you'll make an impact:
About you:
Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
Behaviors:
- You’re passionate about delivering exceptional service and building lasting relationships.
- You thrive in a fast-paced environment and excel at managing large accounts with frequent client contact.
- You’re a strategic thinker with a knack for identifying opportunities to grow revenue and enhance client satisfaction.
- You’re a skilled negotiator with deep market knowledge and the ability to secure the best solutions for your clients.
- You’re tech-savvy and detail-oriented, ensuring seamless operations and compliance.
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Gallagher
Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.