$165,600–$296,400 Per Year
Artificial Intelligence (AI), Coaching, Communication Skills, Computer Science, Customer Experience, Gaming, Human Factors, Human-Computer Interaction, Information Architecture, Information Science, Integrated Circuits (ICs), Microsoft Bing Search Engine, Microsoft Product Family, People Management, Process Improvement, Product Development, Product Strategy, Rapid Prototyping, Research Skills, Risk, Sales Prospecting, Set Goals, Social Sciences, Sports, Storytelling, Team Lead/Manager, User Experience Design (UXD), User Interface/Experience (UI/UX)
If you’re passionate about technology, have a knack for creative ideas, and lead with a growth mindset, we want to hear from you.
The Microsoft AI Design & Research team is a creative community of designers and researchers on a mission to create and deliver holistic customer experiences while imagining the future of web experiences. Between Copilot, Edge, Bing, and apps, we’re creating end-to-end web experiences from shopping, to search, to ads, news, sports, and gaming. Our diverse team works collaboratively to create products and ideas that empower us to move fast to build seamless and delightful experiences for billions of customers worldwide. Join us!
We are seeking a Principal UX Research Manager to help us set the path for our next generation of AI-powered products. We are looking for a “player coach” who will contribute both as an IC and people manager. Someone who can move themselves and their team between exploratory, generative research to rapid evaluations of prototyped ideas. Someone who works across organizational roles to uncover the unspoken questions and beliefs and answers them with precision, detail, and durability. Someone who always puts people first and centers their needs, problems, goals, and aspirations for the team. Someone who is energized by direct, tangible product impact. Someone who leads with humility, by example, and is always pushing the team further with their full support. If this sounds like you, please apply!
Responsibilities
- Lead a team of UX Researchers creating clarity, generating energy and delivering results
- Understand the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for people across the world
- Drive product strategy through rigorous programs of multi-stage research executed to the highest standards
- Balance rigor with scrappiness and the ability to push with a fast-moving team
- Drive cross-team collaborations among all disciplines from early product stages to final implementations
- Guide teams in creative new directions and help set ambitious goals that stand out from the crowd
- Identify new opportunities and generate innovative ideas to improve our processes, culture, and influence our approach to research (e.g. mindsets, methodologies)
- Lead research on highly visible products or set of business initiatives with notable risk and complexity
- Regularly influence at the highest levels of organizations
- Elevate the research craft of the team
- Elevate and accelerate the team’s adoption of the thoughtful application of AI to our workflows, including coding by team members
- Create an environment where people can do their best work and grow
- Embody our culture and values
Qualifications
Required Qualifications
- Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years user experience research experience and/or product development experience or related experience in research
- OR Masters Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years user experience research experience and/or product development experience or related experience in research
- OR Bachelors Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years user experience research and/or product development experience or related experience in research
- OR equivalent experience
Preferred Qualifications
- 5+ years people management experience
- 8+ years experience working in UX research or a related field
- High level research skills across methods, qualitative and quantitative (i.e. a Mixed Methods researcher)
- Excellent communication and presentation / storytelling skills, with the ability to energize and activate teams
- Demonstrated championing of fundamentals of user experience, including accessibility and inclusive design
- Experience with commonly used research tools, specifically AI-powered research tools
UX Research M6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year.
M
Microsoft
DO WHAT YOU LOVE
Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path.
Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed.
WHY MICROSOFT?
As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting.
We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference.
WE GET IT – YOU’RE MORE THAN YOUR JOB
Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it.
GET THE BALL ROLLING