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Principal TPM, Agentic Commerce Experiences

Amazon.com Inc

  • Seattle, WA
  • 30+ days ago

    Highlights

    Your role will require you to navigate complex technical and business partnerships with external platform providers, while managing relationships with critical internal partners such as Search, Personalization, and other core service teams. As a technical leader, you"ll drive the architecture, delivery, and operational excellence of platform interfaces and customer experiences that seamlessly bridge external agentic environments with Amazon"s core services.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Lead a dynamic engineering team responsible for Amazon"s strategic integration with third-party agentic platforms, building the next generation of on-site and off-site commerce experiences. As a technical leader, you"ll drive the architecture, delivery, and operational excellence of platform interfaces and customer experiences that seamlessly bridge external agentic environments with Amazon"s core services.

    Key job responsibilities

    In this role, you"ll be responsible for leading and mentoring technical programs for an engineering organization of 40 people within one of three specialized teams. Your day-to-day will involve making critical technical architecture decisions and establishing engineering standards that shape how Amazon integrates with external platforms.

    Working closely with Product, Design, and external platform teams, you"ll define and drive the technical roadmap for your programs. A key focus will be overseeing the development of robust, scalable APIs and integration layers that connect Amazon"s services with third-party platforms or on-site/off-site customer experiences. You"ll establish metrics and operational excellence practices to ensure our integrated experiences maintain high availability and performance standards.

    Your role will require you to navigate complex technical and business partnerships with external platform providers, while managing relationships with critical internal partners such as Search, Personalization, and other core service teams. You"ll drive innovation in the agentic commerce space through rapid experimentation and data-driven decision making, always keeping customer experience at the forefront of your team"s efforts.

    About the team

    We"re a fast-moving, entrepreneurial team at the forefront of Amazon"s expansion into agentic commerce platforms. Our culture emphasizes customer obsession, rapid experimentation, and high judgment decision-making. We believe in moving fast, learning faster, and aren"t afraid to try new approaches that could revolutionize how customers discover and shop on Amazon. Our team members are builders at heart who thrive in ambiguous environments and are energized by the opportunity to shape the future of digital commerce. We offer an environment where technical excellence meets creative problem-solving, and where you"ll work alongside some of the best engineers in the industry who are passionate about delivering delightful customer experiences.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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