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Principal Solution Analyst-Distribution & Supply Chain Systems

Techtronic Industries North America, Inc.

Olive Branch, MS

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Architectural Services, Automation, Business Analysis, Business Intelligence, Business Solutions, Business Strategy, Channel Strategies, Cloud Computing, Computer Science, Cross-Functional, Customer Relationship Management (CRM), Data Analysis, Data Modeling, Dental Insurance, Distribution Channel, Documentation Models, Documentation Standards, ERP (Enterprise Resource Planning), Fitness, Food Services, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Leadership, Mentoring, Microsoft Windows Azure, Performance Metrics, Power BI, Presentation/Verbal Skills, Process Engineering, Process Improvement, Root Cause Analysis, SQL (Structured Query Language), ServiceNow, Supply Chain, Technical Strategy, Technical Writing, Technical/Engineering Design, Traceability, Vision Plan, Warehousing, Waterfall Model of Software Development, Willing to Travel
LOCATION
Olive Branch, MS
POSTED
30+ days ago
Job Description:


Principal Solution Analyst – Distribution & Supply Chain Systems


*Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position.


*This is an Onsite position


Role Overview


The Principal Solution Analyst serves as a senior technical authority and strategic partner within the Distribution network. This role leads complex, high-impact initiatives involving warehouse, transportation, and enterprise business systems. The Principal Analyst translates business strategy into scalable technical solutions, influences architectural decisions, mentors analysts, and ensures solutions align with enterprise standards, performance, and security expectations.


Key Responsibilities


+ Lead end-to-end business analysis for large, complex, cross-functional initiatives across Agile and Waterfall delivery models.

+ Serve as a senior technical liaison between business leadership, solution architects, developers, and vendors.

+ Define detailed functional and non-functional requirements, including data models, integrations, and workflows.

+ Drive technical solution design discussions for WMS, WCS, TMS, ERP, ServiceNow, BI, and related platforms.

+ Lead process re-engineering and automation initiatives across systems and data flows.

+ Establish and enforce standards for documentation, traceability, and solution validation.

+ Perform advanced data analysis using SQL to support root-cause analysis and KPI development.

+ Communicate complex technical findings to executive and senior leadership

+ Mentor Business Analysts and contribute to capability maturity across the organization.


Required Qualifications


+ Bachelor’s degree in Information Technology, Computer Science, Business, or related field, or equivalent experience.

+ 7+ years of progressive Business Analysis experience on enterprise-scale initiatives.

+ 5+ years of hands-on experience with WMS, WCS, TMS, ERP, ServiceNow, and BI platforms.

+ Strong understanding of ITIL methodologies, Solution Driven solutions, integrations, APIs, data flows, and dependencies.

+ Advanced SQL skills.

+ Proven ability to lead in a matrixed environment and influence without authority.

+ Travel up to 20-25% may be required


Preferred Qualifications


+ ITIL certification.

+ Experience with Azure, Microsoft cloud technologies, Power BI, and CRM platforms.

+ Strong technical documentation and system modeling skills.

+ Experience driving enterprise governance and standards.

+ Executive-level communication and presentation skills.


Impact of the Role


This role directly influences the scalability, performance, and reliability of enterprise technology solutions. Success is measured through delivered business value, optimized processes, and alignment to strategic technology objectives


We provide these great perks and benefits:


+ Robust health, dental and vision insurance plans

+ Generous 401 (K) savings plan

+ Education assistance

+ On-site wellness, fitness center, food, and coffee service

+ And many more, check out our benefits site HERE .


_Milwaukee Tool is an equal opportunity employer._
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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About the Company

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Techtronic Industries North America, Inc.