Principal Product Manager Technical, External Services, AgentCore

Amazon.com Inc

Santa Clara, CA

JOB DETAILS
SKILLS
Adoption, Amazon Web Services (AWS), Artificial Intelligence (AI), Business Development, Business Growth, Business Plan, Business Skills, Business Strategy, Business Writing, Competitive Analysis/Strategy, Continuous Improvement, Customer/Client Research, Financial Analysis, Frequently Asked Questions (FAQ), Leadership, Metrics, Needs Assessment, Operations Planning, Press Releases, Process Improvement, Product Management, Product Planning, Product Positioning, Product Testing, Product/Service Launch, Quality Assurance, Reporting Skills, Revenue/Sales Reporting, Service Delivery, Technical Services Management, Technical Strategy, Technical Support, Testing
LOCATION
Santa Clara, CA
POSTED
30+ days ago

In this role, you will be owning one or more products that are in production and getting in on the ground floor of new projects to bring Agentic AI to more developers worldwide. You will be responsible for revenue and adoption of the services. You"ll use your passion for technology and solving customer problems to develop and drive product plans to develop an exciting offering for customers.

As a Principal Product Manager Technical ES, you will be part of the larger product leadership community at AWS. This community plays a critical role in the broad business planning, working closely with senior management to develop business targets and resource requirements, influences our long-term technical and business strategy, helps us hire talented team of PMs and ultimately enables us to deliver innovative new solutions rapidly. You will be seen as the subject matter expert for your area of focus within AWS Agentic AI services.

A successful candidate will bring a passion for technology services, strong business acumen and judgment, proven experience of launching products and building business around them, ability to define innovative, ground breaking products, desire to have an industry wide impact and ability to work within a fast moving environment in a large company to rapidly deliver services that have a broad business impact. You will manage and be responsible for understanding customer needs and delivering some of our most strategic technical projects, and have a significant bottom-line impact on our business and competitive position.

Key job responsibilities

Lead Product Definition - Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents (press release, FAQ) including customer and market feedback, competitive analysis and business metrics to inform direction.

Define Product Vision - Including all aspects to future roadmap, investment, innovation and experimentation.

Execution of Product Planning and Development - Including customer goals and business requirements for product release, ensuring implementation is aligned with product goals and requirements, and ownership of product positioning.

Lead Product Launch - Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans.

Lead Operations - Including monitoring and response to customer feedback, continuous improvement and business growth

Lead interaction with Technical Team - Including helping the technical team make tradeoffs based on customer requirements, QA/testing of the product.

Business reporting - Track revenue and adoption on a daily basis. Own writing business reports on a weekly and monthly basis and review with leadership.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles