Principal Product Manager (Technical)

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.

Being a Principal Product Manager (Technical) at iManage Means...

You operate at the intersection of deep technical fluency and strategic product leadership. In this role, you shape how iManage thinks about its platform, its capabilities, and its future. As a Principal Product Manager, you amplify the product thinking of the teams around you, bring clarity to complex problems, and drive outcomes that span the entire portfolio. You thrive in broad, ambiguous problem spaces and bring them into coherent strategies, executable roadmaps, and measurable results. Youbuild credibility through depth, rigor, and judgment, and align diverse stakeholders around a shared vision.

iM Responsible For...

• Defining and owning the multi-year product strategy and roadmap for a significant area of the iManage platform or product portfolio, with a clear line of sight from customer problems to business outcomes.
• Identifying and prioritizing opportunities to rationalize duplicate capabilities across product lines into reusable, composable platform services that increase engineering leverage and accelerate delivery.
• Adapting strategy in response to competitive dynamics, company direction changes, and disruptive market events.
• Partnering with engineering, architecture, cloud operations, and SRE teams to deliver highly available, fault-tolerant, and globally scalable capabilities.
• Participating confidently in API design reviews, cloud architecture discussions, and infrastructure tradeoff conversations, bringing product judgment to deeply technical decisions.
• Driving the integration of AI and emerging technologies into the platform, understanding the downstream implications on architecture, data requirements, and product strategy.
• Synthesizing input from customers, partners, sales, support, and engineering to shape near and long-term roadmap priorities, ensuring the right tradeoffs are made at the right time.
• Monitoring competitors and developing compelling differentiation across the products and services offered.
• Collaborating across engineering, design, data, security, marketing, and go-to-market teams to align diverse stakeholders around a coherent product vision.
• Communicating product strategy, roadmap, and capabilities to internal stakeholders, executive leadership, and external audiences, from engineering standups to customer briefings, industry events, and executive briefings.
• Partnering with product marketing to develop compelling messaging, competitive differentiation, and thought leadership content.
• Prioritizing development with engineering based on market and customer-facing commitments, balancing short-term delivery with long-term platform health.
• Executing go-to-market launches of new capabilities, working cross-functionally with support, partners, cloud ops, marketing, and sales to enable the organization.
• Defining and tracking product-specific success metrics to measure adoption, reliability, and business impact.
• Running ongoing discovery calls with customers and partners to identify market opportunities and prioritize product investment where it drives product-market fit.

• 10+ years of product management experience, including meaningful time in a senior or staff-level role with demonstrated scope expansion and increasing ownership.
• A bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• Technical fluency that enables confident participation in API design, cloud architecture, and infrastructure discussions, without needing to write production code.
• A track record of shipping technically complex, high-impact products in a B2B or enterprise SaaS environment.
• Experience applying AI meaningfully to product work, including shipping or collaborating on AI-powered capabilities and understanding how AI integration affects platform architecture and product strategy.
• Strong systems-thinking skills with the ability to understand how platform and product decisions create ripple effects across teams, customers, and partners.
• Experience working with public cloud platforms (Azure, AWS, or GCP) in a SaaS or hybrid deployment environment.
• Exceptional communication and storytelling skills, able to translate complex technical concepts for executive audiences and provide clear business context in engineering conversations.
• A proven ability to lead through collaboration, align diverse stakeholders, and drive decisions in ambiguous, fast-moving environments.
• Experience defining and tracking product success metrics including adoption rates, SLOs, integration velocity, and downstream shipping velocity.

• A hands-on engineering or software development background that provides genuine empathy for the developers and customers supported by the platform.
• Familiarity with legal technology, professional services software, or compliance-driven industries.
• Exposure to AI/ML infrastructure, large language model (LLM) integration, retrieval-augmented generation (RAG) architectures, vector databases, or agentic-workflow platforms.
• Experience with Azure IaaS or the Microsoft 365 ecosystem.
• Deep expertise with content collaboration or enterprise content management applications.
• Hands-on experience with iManage products and services.

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Having multiple company wellness days each year to prioritize mental health and well-being.
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.