Principal Pega Consultant

Infosys Ltd

Charlotte, NC

JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Atlassian JIRA, Automation, Banking Services, Business Analysis, Business Operations, Business Solutions, CSS (Cascading Style Sheet), Case Management, Cloud Computing, Cobol Programming Language, Code Reviews, Consulting, Continuous Improvement, Customer Support/Service, Data Migration, Data Quality, Data Science, Documentation, ERP (Enterprise Resource Planning), Ecosystems, Enterprise Application Integration (EAI), Enterprise Architecture, Establish Priorities, Finance, Financial Services, HTML (HyperText Markup Language), Healthcare, Healthcare Reimbursement, Hospital, IBM DB2, IBM Product Family, IDE (Integrated Development Environment), Identify Issues, Industry Standards, Insomnia, Insurance, Integration Testing, Java, Java Message Service (JMS), JavaScript, Knowledge Transfer, Leadership, Leading Edge Technology, Legal, Life Insurance, Mail Services, Maintain Compliance, Market Trend Analysis, Medical Conditions, Mentoring, Microsoft Office, Microsoft SQL Server, Microsoft Visual Studio, Migration Strategy, Oracle Database, Performance Tuning/Optimization, Problem Solving Skills, Process Analysis, Process Improvement, Product Development, Production Support, Quest Software TOAD, REST (Representational State Transfer), Regression Testing, Regulatory Compliance, Risk, Robotics, SAP NetWeaver, SOAP (Simple Object Access Protocol), SQL (Structured Query Language), Sales, Scrum Project Management and Software Development, Security Protocols, Software Design, Software Development, System Architecture, Systems Administration/Management, TIBCO Product family, Team Lead/Manager, Technical Leadership, Test Automation, Test Tools, Testing, Unit Test, User Groups, User Interface Tools, User Interface/Experience (UI/UX), Validation Testing, Vision Plan, Vitria Technology, Waterfall Model of Software Development, Willing to Travel, webMethods
LOCATION
Charlotte, NC
POSTED
2 days ago

2247706No5439237910.00.007/02/2026Principal Pega ConsultantIn the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:

Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards

Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis

Design and implement advanced customizations basis ERP platform''s capabilities and limitations and develop critical software applications in collaboration with the development team

Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity

Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives throughs audits, to uphold security protocols and industry standards

Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer

Your contribution to the team:

Expertise in ERP systems, architecture, and advanced customization techniques

Ability to design complex integration solutions and guide large-scale data migrations

Proactive problem-solving to streamline complex requirements

A strategic mindset to align technical solutions with business goals and market trends.

Deep understanding of compliance requirements, security protocols, and performance optimization methodologies

Sector specific expertise for high quality project delivery

150145BRNorth CarolinaUSAInfosys Limited Package Consultant 3ITL USA Charlotte, NC Pega Consultant

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Principal Consultant - USTechnology|BPMI - Others|Pega Technology|Cloud Integration and API Management|Cloud Integration and API Management - ALL

  • Experience in PEGA application development and delivery
  • Expertise in PEGA PRPC application design, case management, workflows, data transforms, activities, agents, report definitions, integrations, and deployment practices
  • Experience leading development teams and delivering user stories within Agile/Scrum or SAFe delivery models
  • Hands-on experience with PEGA UI modernization and portal development using UI Kit, Theme Cosmos, Constellation, HTML, JavaScript, and custom CSS
  • Experience with enterprise integrations including REST, SOAP, JMS, Kafka, SQL services, BIX, and external APIs
  • Experience performing code reviews and ensuring adherence to PEGA guardrails and enterprise standards
  • Experience with automated testing, unit testing, SIT, UAT support, regression testing, and release validation
  • Ability to work independently and collaboratively across distributed teams and multiple delivery workstreams
  • PEGA 7.x and 8.x application development experience
  • Experience building applications from scratch and modernizing existing PEGA applications
  • Knowledge of PEGA Sales Automation, Customer Service, Customer Decision Hub, PEGA Robotics, and App Factory/App Studio capabilities
  • Experience with PEGA Cloud offerings, upgrade planning, and platform modernization initiatives

Tools & Technology

  • Programming and platform exposure: PEGA, Java, COBOL
  • Databases: Oracle, DB2, SQL Server
  • Integration and testing tools: SOAP UI, Insomnia, Postman
  • IDEs and database tools: SQL Developer, Toad, Visual Studio Code
  • Project and collaboration tools: Jira, Rally, Microsoft Office Suite
  • Application server exposure: WebSphere

Domain & Methodology

  • Experience in Financial Services, Healthcare, Banking, Finance, Risk, Compliance, Provider Management, Claims, or workflow-driven enterprise domains
  • Understanding of Agile, Scrum, SAFe, and Waterfall delivery methodologies
  • Experience supporting end-to-end lifecycle activities including analysis, design, build, testing, deployment, production support, and continuous improvement

Preferred Certifications

  • PEGA Certified System Architect (CSA)
  • PEGA Certified Senior System Architect (CSSA)
  • PEGA Certified Data Scientist or equivalent PEGA certification
  • SAFe Practitioner or equivalent Agile certification
  • PEGA Robotics or related PEGA platform certification

Soft Skills

  • Ability to lead technical discussions and influence solution direction
  • Ability to mentor team members and support knowledge sharing across teams
  • Adaptability to work in complex, fast-paced, and changing enterprise environments

Analytical, troubleshooting, problem-solving, communication, and stakeholder-management skills

  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • This position may require relocation and/or travel to work/project location.
  • All applicants authorized to work in the United States are encouraged to apply.

The Infosys Enterprise Application Integration Services (EAIS) unit is at the forefront of transforming businesses through innovative consulting services. Our team is equipped with robust methodologies and tools, ensuring faster implementations, smoother rollouts, dependable production support, and top-quality product development. We specialize in integrating business applications using leading technologies such as TIBCO, Vitria, webMethods, IBM WBI, and SAP NetWeaver. Join us to be part of a dynamic team that drives excellence and innovation in enterprise application integration. You''ll have the opportunity to work with cutting-edge technologies, collaborate with industry experts, and contribute to impactful projects that shape the future of business operations. If you''re passionate about technology and eager to make a difference, the EAIS unit is the perfect place for you to grow and thrive.

About the Company

I

Infosys Ltd

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation.

With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
WEBSITE
https://www.infosys.com/careers