Principal IT Business Operations Consultant (Onsite)

Principal IT Business Operations Consultant (Onsite) at Kaiser Permanente Skip to main content Menu Close Who We Are Mission & History Our Difference Locations Innovation Stories & Resources Life & Culture Accessibility Support Benefits Career Growth Inclusion and Belonging Military Our Community Career Areas Clinical Careers All Clinical Careers Care at Home Mental Health Nursing Careers Nurse Management Careers Pharmacy Careers Rehab Services Early Careers Early Careers Nurse Residency Internships Business Careers All Business Careers Sales & Marketing IT Careers All IT Careers Digital Careers Exec & Leaders Physicians & Dentists Contingent Careers Our Hiring Process Accommodations FAQs Hiring Process Overview Pre-Hire Assessments Searching Jobs & Submitting Interest Talent Network Job SearchJob Search Search by Keyword Search by Location Radius Radius 5 miles 15 miles 25 miles 35 miles 50 miles Search Jobs My Profile Saved Jobs (0) Employee Job Search campaign-Day company_name-IT-Business-Operations hours_per_week-40 industry-NUE-IT-01|NUE|Non-Union-Employee job_level-Individual-Contributor job_status-Regular job_type-Standard salary_relocation-Full-time travel-Yes,-15-%-of-the-Time custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status. custom_fields.ReqID-1416408 custom_fields.Shift-Day custom_fields.Field1-Information-Technology custom_fields.Field2-Mon,-Tue,-Wed,-Thu,-Fri custom_fields.Reindex-2 custom_fields.MHSTheme-No custom_fields.PayBasis-Yearly custom_fields.PayRange-$167200---$216370-/-year custom_fields.core_ksa- Knowledge,-Skills-and-Abilities:-(Core) Ambiguity/Uncertainty-Management Attention-to-Detail Business-Knowledge Communication Critical-Thinking Cross-Group-Collaboration Decision-Making Dependability Diversity,-Equity,-and-Inclusion-Support Drives-Results Facilitation-Skills Health-Care-Industry Influencing-Others Integrity Learning-Agility Organizational-Savvy Problem-Solving Short--and-Long-term-Learning-&-Recall Teamwork Topic-Specific-Communication custom_fields.Specialty-IT-Business-Operations custom_fields.Department-KPIT-ADMIN---SCAL-SRV-DELIV-ADMIN---9601 custom_fields.core_ksa_2- Knowledge,-Skills-and-Abilities:-(Core) Ambiguity/Uncertainty-Management Attention-to-Detail Business-Knowledge Communication Critical-Thinking Cross-Group-Collaboration Decision-Making Dependability Diversity,-Equity,-and-Inclusion-Support Drives-Results Facilitation-Skills Health-Care-Industry Influencing-Others Integrity Learning-Agility Organizational-Savvy Problem-Solving Short--and-Long-term-Learning-&-Recall Teamwork Topic-Specific-Communication custom_fields.jobtitleLI-Principal-IT-Business-Operations-Consultant-(Onsite)---1416408 custom_fields.leadership-no custom_fields.CFSalaryLow-167200 custom_fields.HawaiiTheme-Information-Technology custom_fields.JobSchedule-Full-time custom_fields.PostAddress-California,San-Diego,Mission-Road-Administration-Building-A custom_fields.ShiftFilter-Day custom_fields.customtheme-Information-Technology custom_fields.CFSalaryHigh-216370 custom_fields.LocationName-KP-IT custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-KP-IT custom_fields.employeegroup-NUE-IT-01|NUE|Non-Union-Employee custom_fields.WorkerLocation-Onsite custom_fields.employeestatus-Regular custom_fields.functional_ksa- Knowledge,-Skills-and-Abilities:-(Functional) Analytical-Skills Business-Case-Development Business-Planning Business-Process-Improvement Client-Focus Corporate-Governance-Models-and-Methodologies Crisis-Incident-Management Delegation Demonstrating-Personal-Flexibility Financial-Acumen Financial-Plan-Budgeting Getting-Work-Done-Through-Others IT-Governance IT-Industry:-Trends-&-Directions ITIL-(Information-Technology-Infrastructure-Library)-Management Managing-Diverse-Relationships Mentoring-and-Coaching Negotiation Organizational-Skills Prioritization Relationship-Building Risk-Assessment Technical-Communication Technical-Documentation Vendor-Management custom_fields.WorkingHoursEnd-05:00-PM custom_fields.JobScheduleField-Full-time custom_fields.functional_ksa_2- Knowledge,-Skills-and-Abilities:-(Functional) Analytical-Skills Business-Case-Development Business-Planning Business-Process-Improvement Client-Focus Corporate-Governance-Models-and-Methodologies Crisis-Incident-Management Delegation Demonstrating-Personal-Flexibility Financial-Acumen Financial-Plan-Budgeting Getting-Work-Done-Through-Others IT-Governance IT-Industry:-Trends-&-Directions ITIL-(Information-Technology-Infrastructure-Library)-Management Managing-Diverse-Relationships Mentoring-and-Coaching Negotiation Organizational-Skills Prioritization Relationship-Building Risk-Assessment Technical-Communication Technical-Documentation Vendor-Management custom_fields.WorkingHoursStart-08:00-AM custom_fields.PrefQualification1- Minimum-Qualifications:

• Minimum-five-(5)-years-in-a-leadership-role-working-with-project-or-functional-teams. Bachelors-degree-in-Business-Administration,-CIS,-Mathematics,-or-related-field-and-Minimum-ten-(10)-years-experience-in-business-operations,-IT-consulting,-business-analysis,-or-a-related-field.-Additional-equivalent-work-experience-may-be-substituted-for-the-degree-requirement. Preferred-Qualifications: Three-(3)-years-supervisory-experience. Two-(2)-years-managing-operating-or-capital-budgets. custom_fields.LocationDescription-California,San-Diego,Mission-Road-Administration-Building-A custom_fields.NurseResidencyTheme-Information-Technology custom_fields.VisionServicesTheme-Information-Technology custom_fields.ExternalReferenceCode-1416408 custom_fields.InternalReferralTheme-Information-Technology custom_fields.PhysicianAssistantTheme-Information-Technology custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-Information-Technology IT & Digital Build the Future of Total Care As part of our technology team, your innovative tech ideas can inform and guide the delivery of health care to members across our system. IT & Digital Principal IT Business Operations Consultant (Onsite) Primary Location San Diego, California Schedule Full-time Shift Day Salary $167200 - $216370 / year Job Number 1416408 Date Posted 04/24/2026 Submit Interest Save Job Please note, this is an on-site position that will require reporting to the assigned office in San Diego, CA 5 days per week (Monday through Friday). Relocation assistance is not available and travel to the assigned office is not reimbursable. Job Summary: This position directs the analysis of region-wide, complex information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, and operational readiness assessment. The role is responsible for forecasting future business technical and operational information needs. This role oversees the implementation of cross-initiative technology and consults on systems and business process activities. This role also partners with leadership to develop and define the business/technology strategy and aligns technology plans with business unit and KPs national and regional strategies Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Forecasts businesss future technical and operational information needs. Partners with Executive Leadership to develop and define the business/technology strategy. Strategically aligns technology plans with business unit and KPs national and regional strategies. Directs the analysis of region-wide, complex information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment. Oversees the implementation of cross-initiative technology or business process integration plans. Provides leadership through functioning as the key liaison and/or escalation point for business system, data, and/or process initiatives. Consults on inter- and/or intra-regional systems and business process activities. Provides support to cross-functional management and leadership in the development of business relationships that support the departments objectives to address business and/or technology issues. Consults on the integration of application systems regarding their operational and training implications. Provides strategic direction and serves as a liaison to ensure technology or process owners have access to the required information and training for effective system or process operations. Negotiates agreements on deliverable due dates, requirements, and resources with leadership. Develops, prepares, and utilizes reports to track operational performance across the full system lifecycle within and across business functions or areas. Develops and maintains resource (for example, associates, vendors, infrastructure) capacity planning and demand management processes and reports. Develops, tracks, and oversees annual IT projects, staffing, purchasing, operations, and/or capital budgets. Leads the development, tracking, maintenance, and reporting of performance metrics (for example, data quality, customer metrics, financials). Reviews and leverages summary performance metrics and outcomes to drive ongoing operational changes and improvements. Oversees the delivery of analytics to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements. Conducts, reviews, and summarizes research on topics related to technology and business initiatives for leadership and other key stakeholders. Leads and/or ensures departmental support in the development, implementation, and the maintenance of a comprehensive and integrated data quality improvement and training program. Oversees the resolution of problems in technology and business solutions. Provides senior leadership with local, national, and international trends and legislative changes in healthcare technology and information systems. Takes accountability for technologies, systems solution design, data, and metrics to ensure alignment with the organizations vision, goals and objectives. Ensures alignment, coordination and appropriate representation with other National Initiatives. Takes accountability for the preparation of source documents and technical/business manuals and enforces the use of established and documented IT processes, tools, and best practices. Consults with departments and IT managers to ensure general security-physical, infrastructure, network, application- controls are in place. Consults with departments and IT managers to ensure business continuity and disaster recovery-procedures and infrastructure procedures are in place. Partners with departments and IT managers to influences and establish cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications. Ensures departments maintain a knowledge repository of current technology and business processes. Forecasts businesss future technical and operational information needs. Partners with Executive Leadership to develop and define the business/technology strategy. Strategically aligns technology plans with business unit and KPs national and regional strategies. Directs the analysis of region-wide, complex information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment. Oversees the implementation of cross-initiative technology or business process integration plans. Provides leadership through functioning as the key liaison and/or escalation point for business system, data, and/or process initiatives. Consults on inter- and/or intra-regional systems and business process activities. Provides support to cross-functional management and leadership in the development of business relationships that support the departments objectives to address business and/or technology issues. Consults on the integration of application systems regarding their operational and training implications. Provides strategic direction and serves as a liaison to ensure technology or process owners have access to the required information and training for effective system or process operations. Negotiates agreements on deliverable due dates, requirements, and resources with leadership. Develops, prepares, and utilizes reports to track operational performance across the full system lifecycle within and across business functions or areas. Develops and maintains resource (for example, associates, vendors, infrastructure) capacity planning and demand management processes and reports. Develops, tracks, and oversees annual IT projects, staffing, purchasing, operations, and/or capital budgets. Leads the development, tracking, maintenance, and reporting of performance metrics (for example, data quality, customer metrics, financials). Reviews and leverages summary performance metrics and outcomes to drive ongoing operational changes and improvements. Oversees the delivery of analytics to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements. Conducts, reviews, and summarizes research on topics related to technology and business initiatives for leadership and other key stakeholders. Leads and/or ensures departmental support in the development, implementation, and the maintenance of a comprehensive and integrated data quality improvement and training program. Oversees the resolution of problems in technology and business solutions. Provides senior leadership with local, national, and international trends and legislative changes in healthcare technology and information systems. Takes accountability for technologies, systems solution design, data, and metrics to ensure alignment with the organizations vision, goals and objectives. Ensures alignment, coordination and appropriate representation with other National Initiatives. Takes accountability for the preparation of source documents and technical/business manuals and enforces the use of established and documented IT processes, tools, and best practices. Consults with departments and IT managers to ensure general security-physical, infrastructure, network, application- controls are in place. Consults with departments and IT managers to ensure business continuity and disaster recovery-procedures and infrastructure procedures are in place. Partners with departments and IT managers to influences and establish cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications. Ensures departments maintain a knowledge repository of current technology and business processes. Knowledge, Skills and Abilities: (Core) Ambiguity/Uncertainty Management Attention to Detail Business Knowledge Communication Critical Thinking Cross-Group Collaboration Decision Making Dependability Diversity, Equity, and Inclusion Support Drives Results Facilitation Skills Health Care Industry Influencing Others Integrity Learning Agility Organizational Savvy Problem Solving Short- and Long-term Learning & Recall Teamwork Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) Analytical Skills Business Case Development Business Planning Business Process Improvement Client Focus Corporate Governance Models and Methodologies Crisis Incident Management Delegation Demonstrating Personal Flexibility Financial Acumen Financial Plan Budgeting Getting Work Done Through Others IT Governance IT Industry: Trends & Directions ITIL (Information Technology Infrastructure Library) Management Managing Diverse Relationships Mentoring and Coaching Negotiation Organizational Skills Prioritization Relationship Building Risk Assessment Technical Communication Technical Documentation Vendor Management Minimum Qualifications: Minimum five (5) years in a leadership role working with project or functional teams. Bachelors degree in Business Administration, CIS, Mathematics, or related field and Minimum ten (10) years experience in business operations, IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: Three (3) years supervisory experience. Two (2) years managing operating or capital budgets. Primary Location: California,San Diego,Mission Road Administration Building A Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-IT-01|NUE|Non Union Employee Job Level: Individual Contributor Department: KPIT ADMIN - SCAL SRV DELIV ADMIN - 9601 Pay Range: $167200 - $216370 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: Yes, 15 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. 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