Principal Cloud Operations Engineer
10166 San Jose, California, United States
Products - Engineering Fulltime Hybrid Apply for this job
Over 50,000 customers globally trust our end-to-end cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.
Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.
Become part of Something big with Extreme. As a global networking leader, learn why theres no better time to join the Extreme team.
Extremes Cloud Operations team is a group of talented engineers passionate about building highly reliable, scalable, and secure solutions in public-private cloud environments. We are looking to hire highly motivated Cloud Operations engineers with strong work experience in production operation as well as cloud infrastructure design and implementation. Together, we will design, develop, and implement the best public, private, and local cloud solutions for our customers.
This position is responsible for leading cloud infrastructure implementation initiatives and providing technical leadership in cloud architecture, operational excellence, and cost optimization. The role stays current with industry trends and best practices and leverages AI and cloud service provider platforms (AWS, Google Cloud, and Azure) to enhance operational efficiency, reliability, security, and scalability.
Extreme Networks is the right place to be, and now is the right time to join us and be part of our spectacular growth and success. We are looking for the best and the brightest A-players who want to make a difference doing a job they love.
Responsibilities
• Provide technical leadership in cloud architecture, operational excellence, reliability, and cost optimization across large-scale production environments. • Stay current with industry trends and best practices and leverage AI technologies and cloud service provider platforms (AWS, Google Cloud, and Azure) to improve operational efficiency, scalability, security, and resiliency. • Design and ensure secure, reliable, and high-performance communication across multiple regions and cloud service providers. • Configure, tune, and operate middleware services, including SQL and NoSQL databases, messaging, and streaming platforms, and related infrastructure components. • Evaluate, recommend, and lead the adoption of CloudOps and DevOps tools, platforms, and automation solutions. • Troubleshoot complex production infrastructure and application issues, providing deep technical expertise and hands-on support when required. • Drive root cause analysis, RCA, implement corrective actions, and establish preventive measures to avoid recurrence. • Collaborate closely with engineering, cloud architects in system design discussions, architecture reviews, and whiteboard sessions. • Partner with Development, QA, SRE, and external service providers or carriers to resolve issues and improve system reliability. • Design, implement, and evolve deployment automation platforms for Kubernetes-based microservices. • Improve service availability, performance, and scalability through automation tooling, capacity planning, and process improvements. • Analyze system and service performance, identify bottlenecks, and deliver actionable recommendations to improve efficiency and resilience.
Qualifications
• BS level technical degree required • Computer Science or Engineering background preferred • 8 years of experience in a CloudOps/DevOps role • Hands-on experience with AWS or any public cloud (Azure, GCP, etc.) • Knowledge of Linux, security, and networking fundamentals • Working knowledge of container-based architecture and deployment (Docker, Kubernetes) • Working knowledge of deployment automation, development (Terraform, Helm, ArgoCD) • Experience in diagnosing and resolving complex application problems • Working knowledge of monitoring tools (Nagios, Grafana, Prometheus) • Experience with cloud security and compliance implementation is a plus • Strong follow-through and initiative to stay with issues until they are resolved • Comfortable working within a distributed team located in multiple time zones
About Extreme Networks
Extreme Networks Inc. (EXTR) is the industrys first cloud-driven, end-to-end enterprise networking company. Our best-of-breed technology solutions from the wireless and IoT edge to the data center are flexible, agile, and secure to accelerate the digital transformation of our customers and provide them with the fastest path to the autonomous enterprise. Our 100 in-sourced services and support are number one in the industry. Even with 50,000 customers globally, including half of the Fortune 50 and some of the worlds leading names in business, hospitality, retail, transportation, and logistics, education, government, healthcare, and manufacturing, we remain nimble and responsive to ensure customer and partner success. We call this Customer-Driven Networking.
Founded in 1996, Extreme is headquartered in San Jose, California. For more information, visit Extremes website or call 1-888-257-3000.
Join the Extreme Team
Extreme Networks Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extremes website or follow us on Twitter, LinkedIn, and Facebook.
We Encourage Diversity
We encourage people from underrepresented groups to apply. Come Advance with us.
Inclusive Workplace
In keeping with our values, no employee or applicant will face discrimination, harassment, based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination, harassment based on protected categories, Extreme Networks also strives to prevent other subtler forms of inappropriate behavior, e.g., stereotyping, from ever gaining a foothold in our organization. Whether blatant or hidden barriers to success have no place at Extreme Networks.
Artificial Intelligence in Hiring
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Extreme Networks provides high-performance, open networking innovations for enterprises, services providers, and internet exchanges. With the acquisition of Enterasys Networks, together we have become one of the largest networking companies in the world.