Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.
Schedule: 40 hours/week, Day Shift
Location: 15945 Clayton Rd, Ballwin, MO 63011
We offer more than just a job — we offer a career with purpose, growth, and support. As a Mercy caregiver, you’ll enjoy:
Competitive salary
Tuition reimbursement – Up to $2,000 for continuing education
Health, dental, and vision insurance – Starting day one
Paid parental leave for new parents
401(k) with employer match
Paid time off for volunteering
Career development opportunities
$100 monthly contribution to eligible co-workers enrolled in Dependent Care FSA
As a Medical Assistant in Primary Care, you’ll be a vital part of the patient experience and care team. Your responsibilities include:
Documenting chief complaints
Taking vitals, reviewing history and allergies
Completing medication reconciliation
Addressing care gaps (e.g., screenings, diabetic eye exams)
Rechecking elevated blood pressures
Documenting preventive visit details in Epic
Blood draws
Mental status exams
EKGs
Oxygen studies
Point-of-care testing
Education: High School Diploma or GED
Certification: BLS required within 90 days of hire
⭐ Preferred Experience: 6+ months in clinical healthcare, ideally in primary care
Education: High School Diploma or GED
Certification: Active MA certification/registration (RMA, CCMA, CMA)
BLS: Required within 90 days of hire
Education: Diploma in Practical Nursing
Licensure: Active LPN license
Preferred Experience: 6+ months in clinical healthcare, preferably primary care
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.