Pre-pay Collector II

Position purpose: Make pre-payment arrangements for patients prior to procedures.

Responsibilities/Duties/Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Call patients to make pre-payment arrangements prior to procedures Create pre-pay letters to mail to patients Explain benefits to patients when necessary. Communicate with other offices when needed. Prepare refund request as requested by patients. Verify whether diagnosis on schedules are payable to scheduled procedure. Review past pathology reports to find type of previous polyps when patient is being seen with personal history of polyps. Review records for a medical diagnosis that may allow patient to be seen as diagnostic, if patient is scheduled for screening but not eligible for one. Review records to confirm true screening and that patient has not had polyps removed in past colonoscopies. Perform other duties as assigned.