The Pre-Access Representative is responsible for supporting one or more traditional Pre-Access functions in accordance with RRHS policies and procedures. Functional areas include:
• the referral/prior authorization process • scheduling patients for elective and urgent appointments • pre-registering patients by collecting patient demographic and insurance information for both outpatient and inpatient services
The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization.
Minimum Education: High School diploma or equivalent.
Minimum Work Experience: 1 year prior registration/scheduling/prior authorization experience.
Required Skills, Knowledge, and Abilities:
• Demonstrated strong knowledge of Medical Terminology. • Excellent verbal and written communication skills. • Excellent customer service skills. • Strong attention to detail. • Ability to work with minimal supervision. • Moderate knowledge in Excel, Word, and Outlook. • Demonstrated moderate knowledge of Basic Computer Skills.
Pay Range: $17.46 - $25.91