Practice Manager

Montefiore Medical Center

Westchester, NY

JOB DETAILS
SALARY
$72,000–$90,000 Per Year
SKILLS
Accounts Payable, Accounts Receivable, Administrative Skills, Analysis Skills, Billing, Budget Management, Budgeting, Business Plan, Charge Capture, Check Processing, Communication Skills, Continuous Improvement, Control Systems, Customer Support/Service, Data Quality, Demographics, Dentistry, Disciplinary Action, Employee Retention, Facilities Management, Financial Management, Financial Reporting, Genetics, High School Diploma, Interpersonal Skills, Leadership, Materials Management, Mathematics, Medical Billing, Meeting Minutes, Military, Organizational Skills, Patient Care, Patient Education, Patient Registration, Payroll Administration, People Management, Performance Analysis, Performance Reviews, Process Flow, Process Improvement, Process Management, Public/Media/Press/Analyst Relations, Quality Control, Quality Management, Quality of Care, Reconciliation, Resource Utilization, SAP, Staff Development, System Test, Time Management, User Interface/Experience (UI/UX)
LOCATION
Westchester, NY
POSTED
30+ days ago

City/State:

Purchase, New York

Grant Funded:

No

Department:

Dentistry - Administration

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

9 AM-5:30 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Range:

$72,000.00-$90,000.00

Job Summary

Supervise front line staff, manage the practice, to include managing budgetary responsibilities and financial reporting, facilities and materials management, staff administration, and payroll. Demonstrates understanding of fiscal responsibility and advanced leadership managerial and resources management skills. Provides public relations interface with patients and their families. Train and direct office staff. Responsible for overall quality of billing information.

Essential Functions

  • Monitor performance of work related to (enter $ amount) in Accounts Receivable.
  • To improve income to department
  • Increased collections.
  • Manage charge capture process, coordinate improvements to interface process.
  • To ensure that all procedures are billed correctly.
  • Charge capture reconciliations.
  • Develop and implement demographics interface quality control program.
  • Continuous improvements of quality of demographics.
  • Accuracy of billing demographics.
  • Establish and ensure internal controls for payables, receivables, and payroll.
  • Fiscal accountability of practice.
  • Review control systems test, receivables, payables.
  • Design, implement and monitor
  • Ensure proper patient throughput and correct information.
  • Measure accuracy of information.
  • Supervise the front end staff. Assist in monthly team meetings, taking the minutes and assisting with the agenda.
  • To ensure that a competent team is in place to ensure optimal patient care.
  • Vacancies are kept to a minimum. Staff retention. Meetings are properly documented.
  • Role Models Montefiore Excellence. Work with the Practice Manager to implement action plans to ensure customer service is at a high level
  • To ensure an environment of excellence for patients, associates and physicians.
  • High scores in associate survey

High scores in Press Ganey Effective Rounding.

practice processes and work flow.

  • Perform staff selection, performance appraisals, staff development and disciplinary actions up to and including terminations.
  • Competent supportive staff, which includes secretaries, clerks, patient service associates, etc.
  • Vacancies are kept to a minimum. Minimal disruption to services. All personnel records are kept up- to-date. Performance evaluations are conducted on a timely basis.
  • Prepares check requests, requisitions, SAP orders and Office Depot orders complete the necessary paperwork for these events.
  • To optimize utilization of staff and resources.
  • Appropriate turn around on paper work.

Maintain budget lines by ordering products within budget constraints.

  • Ensure financial counseling arrangements are adhered to by patients (responsibilities, insurance benefits, respond to patient and clinical questions regarding billing, etc)
  • Education patients and providers to ensure and adhere to proper billing procedures
  • Review expected TOS payment analysis.
  • Review and ensure encounter forms are accounted for in an accurate and complete manner. Ensure charges have been billed out for every service rendered.
  • To ensure accuracy and timely revenue capture.
  • Using reporting tools, perform reconciliation of all services rendered to ensure maximum revenue capture.
  • Assists with patient registration, scheduling, approvals, referrals, patient counseling, receiving payments, and other clerical tasks as needed.
  • To ensure quality of care and payment receipt.
  • Greater patient/physician satisfaction. Audit payment receipt reports.

Qualifications

  • High school diploma/ GED Required
  • Associates degree preferred
  • Supervisory experience, and/or dental practice management experience required
  • Strong communication skills to effectively communicate to Physicians, associates and patients
  • Financial management skills-(including mathematical concepts and calculations, business planning)
  • Excellent organizational and interpersonal skills
  • Prior dental revenue cycle experience preferred

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

About the Company

M

Montefiore Medical Center

About Montefiore Medical Center

Commitment to Excellence

As the academic medical center and University Hospital for Albert Einstein College of Medicine, Montefiore Medical Center is nationally recognized for clinical excellence—breaking new ground in research, training the next generation of healthcare leaders, and delivering science-driven, patient-centered care.

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, new procedures and new approaches to patient care, producing stellar outcomes and raising the bar for medical centers in the region and around the world. As we build on this momentum, we continue to advance the practice of medicine and set the standard for excellence.

Enduring Mission and Distinguished History

The mission of Montefiore is to heal, to teach, to discover and to advance the health of the communities we serve.

From its beginning in 1884, as a facility for the care of patients with tuberculosis and other chronic illnesses, to the new millennium, Montefiore has been at the forefront of patient care, research and education and steadfast commitment to its community.

Our Services

We provide coordinated, compassionate and leading-edge care designed to reach people when and where they need it most. Through highly integrated teams of physicians, nurses, social workers, mental health professionals and other caregivers, we have created an innovative, seamless system of care focused around the patient.

Notable Centers of Excellence

At the intersection of Einstein science and Montefiore medicine is our commitment to scientific inquiry. This commitment has resulted in the creation of the Montefiore-Einstein Centers of Excellence in cancer care, cardiovascular services, transplantation and children’s health, where nationally recognized investigators and multidisciplinary clinical teams collaborate to develop and deliver advanced, innovative care.

Advanced Specialty and Surgical Care

We offer advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our interventions are designed to help patients understand and manage their illness, advocate for their health, access the right treatments and receive the vital social support they need to flourish. On multiple fronts, Montefiore is developing more effective and less invasive approaches to complex problems from procedures to repair diseased hearts, protocols to treat complex cancers and medical devices designed to meet the needs of growing children.

Primary Care

With nearly 50 primary care locations throughout the New York metropolitan area, we are focusing on accessible, patient-centered primary and preventive care provided by leading physicians in the areas of family and internal medicine, pediatrics, obstetrics and gynecology, and a team of experts in nursing, health education, nutrition and pharmacy.

Providing Care Without Walls

Montefiore combines its deep commitment to the community with nationally-renowned expertise to reach people in locations easiest for them. Through Montefiore’s School Health Program (MSHP), Primary Care at Home programs, mobile medical and dental health vans and health education initiatives, Montefiore provides primary care services in non-traditional settings.

Through the formation of highly integrated teams of physicians, nurses, social workers, mental health professionals, care managers and other caregivers, we provide care around the patient, when and where they need it.

Research and Education

Montefiore's partnership with Einstein advances clinical and translational research to accelerate the pace at which new discoveries become the treatments and therapies that benefit patients. Together, the two institutions are among 38 academic medical centers nationwide to be awarded a prestigious Clinical and Translational Science Award (CTSA) by the National Institutes of Health.

The second-largest medical residency program in the country, with 1,251 residents and fellows across 89 programs, Montefiore provides the doctors of tomorrow a unique opportunity for education and training in one of the most diverse urban areas in the country — one where the population is global, the disease burden is high, and the need for quality care is great.

The partnership is further strengthened by the dual appointments of faculty and physicians across both organizations—enhancing synergies and collaborations for research, teaching and patient care.

Comprehensive Care Management

Since 1996, Montefiore has developed advanced models of care management to help patients, especially those with chronic diseases such as diabetes, heart failure and mental illness, achieve better health and improved wellbeing in a cost effective way. Montefiore goes beyond fragmented fee-for-service payments, assuming total responsibility for the quality and costs of care for some of our sickest patients.

Through CMO, Montefiore Care Management, we use a global prepayment or similar strategies to manage care for 200,000 individuals over the continuum, including hospital care, rehabilitation, outpatient care, professional services, home care, mental health counseling, community-based services, remote patient monitoring and many other programs.

Our leadership in coordinating care across multiple settings has earned us federal recognition from the Centers for Medicare and Medicaid Services as a Pioneer Accountable Care Organization. Montefiore's ACO is one of only 32 organizations in the nation, as well as the only one in New York State, to operate under this new model of providing Medicare beneficiaries with higher quality care, while reducing expenditures through enhanced care coordination.

Learn More

  • Mission, Vision and Values – Montefiore’s unique path of growth into the future and the clinical excellence and outstanding customer care that will get us there.
  • History and Milestones – Proud traditions guiding our mission and the moments that helped shape Montefiore into a premier academic medical center.
  • Commitment to the Community – Community health, education and neighborhood development.
  • Leadership – Executives and clinical chairs leading Montefiore’s advancements.
  • Physicians – Widely acclaimed medical professionals and specialists who provide our patients with the highest standards of care.
  • Nursing Staff – Highly competent and compassionate professionals committed to improving the health of their patients.
  • Ways to Give – Philanthropic opportunities and other ways to support Montefiore Medical Center.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
http://www.montefiore.org/