Practice Manager- Tri State Neurosurgical Associates

UPMC is hiring a Practice Manager to support Tri State Neurosurgical Associates, located at 9100 Babcock Boulevard, Pittsburgh, PA 15237, with additional oversight for Orthopaedic Spine Associates. This full-time position works Monday through Friday during daylight hours and requires weekly travel between sites. The Practice Manager is responsible for the overall management of daily operations, ensuring efficient workflows, regulatory compliance, and high-quality patient care across both practices. This role provides leadership and supervision to staff, supports provider productivity, and partners closely with physicians and administrative leadership to drive strategic initiatives and operational excellence. The ideal candidate is a strong leader with proven experience in healthcare operations, excellent organizational and communication skills, and the ability to manage multiple priorities in a fast-paced clinical environment.

Responsibilities:

• Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Manages all functions of the financial and patient management system at physician offices.
• Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc..
• Integration of new physicians into CMI practices.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access, if applicable.
• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
• Identifies and resolves work problems to ensure quality patient service.
• Communicates effectively with senior management and physicians providing regular updates on operations.
• Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience
• OR Associates Degree + 3 years healthcare experience and 3 years of management experience
• OR High School Diploma + 5 years healthcare experience and 5 years of management experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran