Administrative Skills, Behavioral Health, Billing, Clinical Support, Community Relations, Community and Social Services, Electronics, Facilities Management, Federal Laws and Regulations, Finance, HIPAA (Health Insurance Portability and Accountability Act), Health Plan, Leadership, Maintain Compliance, Microsoft Office, Office Management, Operations, Outpatient Care, People Management, Quality Management, Regulatory Compliance, Reimbursement, Scholarship, Social Work, State Laws and Regulations, Team Player, Tuition Reimbursement, Vision Plan
The Practice Manager is responsible for overseeing daily operations of outpatient and community services (OCS) offices to ensure the delivery of high-quality, efficient, and client-centered care. This leadership role requires managing administrative functions, supervising non-clinical staff, ensuring compliance with regulatory standards, and supporting clinical staff to foster a positive and collaborative environment. The Practice Manager will work closely with leadership to implement strategic goals and drive organizational success in serving the community.
DUTIES:
- Has management responsibility for all site-based administrative and clinical support staff.
- Oversee the daily operations of the clinic, including scheduling, intake, billing, and facility management.
- Recruit, onboard, and manage non-clinical staff, including administrative and support personnel.
- Ensure the clinic operates in compliance with local, state, and federal regulations, including HIPAA and behavioral health standards.
- Establish and maintain efficient procedures for accurate billing submission and authorization tracking.
- Collaborate with billing and finance teams to ensure accurate coding, billing, and reimbursement processes.
- Foster relationships with community organizations and partners to enhance client referrals and program visibility.
QUALIFICATIONS:
Associates degree or equivalent education or experience required; Bachelors degree preferred. Must be proficient with MS office suite and have 3-5 years experience in office management. Experience supervising other staff preferred.
Competitive Benefits Package:
- Health/Dental/Vision /Pet Insurance
- Employer Paid Life Insurance and Short/Long Term Disability
- Retirement Account with Matching Contribution (after one year of service)
- Scholarships to ME Community Colleges
- Tuition Reimbursement
- 25% Tuition Reimbursement for UNE Master of Social Work Program
- Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
- Quality Supervision and Paid Training Opportunities
- Career Advancement Opportunities
- Flexibility of Schedules
- Generous Paid Time Off
- Opportunity for Same Day Pay
- Health Plan Enrollees - Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More)
Spurwink is an Equal Opportunity Employer.
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